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Citymis OpTree: Intelligent Citizen Management Using Sentiment Analysis and Opinion Trees

Published: 01 March 2016 Publication History

Abstract

Citymis is a web and mobile application, designed for the operational management of reports on municipal utilities. It is very easy to use both for residents and for municipal officials, and was designed especially for small and medium municipalities. Citymis is an EGOV app through which municipalities listen and respond in real time in a collaborative network, significantly reducing the response time and improving the quality of the interaction with citizens. Recent advances in intelligent systems for EGOV have led to the integration of sentiment analysis and argumentation technologies. In this paper we discuss work in progress on an extension of Citymis, called Citymis OpTree, which extends the natural capabilities of Citymis by adding intelligent opinion mining.

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Cited By

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  • (2020)A first approach towards integrating computational argumentation in cognitive citiesProceedings of the 13th International Conference on Theory and Practice of Electronic Governance10.1145/3428502.3428506(25-32)Online publication date: 23-Sep-2020
  • (2017)CitymisVisProceedings of the 10th International Conference on Theory and Practice of Electronic Governance10.1145/3047273.3047320(22-25)Online publication date: 7-Mar-2017

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cover image ACM Other conferences
ICEGOV '15-16: Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance
March 2016
453 pages
ISBN:9781450336406
DOI:10.1145/2910019
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 March 2016

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Author Tags

  1. Government 2.0
  2. Intelligent Tools
  3. Participation
  4. e-Governance

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  • Refereed limited

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ICEGOV '15-16

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Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

View all
  • (2020)A first approach towards integrating computational argumentation in cognitive citiesProceedings of the 13th International Conference on Theory and Practice of Electronic Governance10.1145/3428502.3428506(25-32)Online publication date: 23-Sep-2020
  • (2017)CitymisVisProceedings of the 10th International Conference on Theory and Practice of Electronic Governance10.1145/3047273.3047320(22-25)Online publication date: 7-Mar-2017

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