ABSTRACT
The research presented pertains to the evaluation of loans' performance, using soft computing techniques and more specifically Artificial Neural Networks (ANN). Given the economic situation in Europe in the last few years, it is very important for the banks to assess credit risk deriving from loans. An example on consumer loans is presented, since management of retail exposures entails issues of everyday life being widely understood. Meanwhile the uncertainty on the risk that a Credit Institution bears when granting a loan to a customer with no prior performance history, is highlighted. Consequently, there is a variety of models that try to assess the probability of default of a loan, i.e. capital or interest not to be repaid. The model proposed in this study, has been trained with real historic data on clients' behavior and assets and can finally predict non-performing loans. A feedforward ANN has been created, which with simulation on unknown data for the network, managed to predict a quite satisfactory percentage, taking into consideration human parameters that influence these problems. It is remarkable that the proposed model is a rather useful tool that can support the judgment and final decision of loan officers and even replace empirical evaluation models.
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