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E-Government Implementation: Lessons from South African Municipalities

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Published:26 September 2016Publication History

ABSTRACT

The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding

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  • Published in

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    SAICSIT '16: Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists
    September 2016
    422 pages

    Copyright © 2016 ACM

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    Publication History

    • Published: 26 September 2016

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