Credibility and computing technology

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Credibility and computing technology

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Communications of the ACM archive
Volume 42 , Issue 5 (May 1999) table of contents

Pages: 39 - 44

Year of Publication: 1999

ISSN:0001-0782

Authors

Shawn Tseng	Quattro Consulting, Sausalito, CA
B. J. Fogg	Stanford Univ., Palo Alto, CA

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 25, Downloads (12 Months): 252, Citation Count: 13

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Andm~ s, L., and G utkia, T. The ~ of hum an vs. oom purer authoula~p on oonsam ex~ p~tions ofpsydaob~mpozts. 007~ put. Hum. B6hav. ? (1991), 311-317.
	2	Jeff A. Bauhs , Nancy J. Cooke, Is knowing more really better?: effects of system development information in human-expert system interactions, Conference companion on Human factors in computing systems, p.99-100, April 24-28, 1994, Boston, Massachusetts, United States [doi>10.1145/259963.260072]
	3	B. J. Fogg , Hsiang Tseng, The elements of computer credibility, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.80-87, May 15-20, 1999, Pittsburgh, Pennsylvania, United States [doi>10.1145/302979.303001]
	4	K antow itz, B., H anow ~i~ R., and K antow itz, S. D Eider aoc~pt~noe of F8~o'$ 39, 2 Q997), 164-176.
	5	Kin, J., andM oon, J.D esklning towauts ~n otbnalus~bility in custom er inter~oes: T ~u~ ofehine~ of cyber4oanking sySmm intemfaces. Inte'act. with C_,crrCmt. 10 Q997), 1-29.
	6	Lee, J. T he dyna~ ics of tmush in a sJpeurls~ry control sh u}ation. In Procezlings of the Hu~ Factors ,.~zT'ety 35th Annual Masting (Santa M onice, Calif., Sept. 2-6). Hum an FactD~ and E~onom ics Sock, SantmM onica, Calif., 1991, pp. 1228-1232.
	7	F. Javier Lerch , Michael J. Prictula, How do we trust machine advice?, Proceedings of the third international conference on human-computer interaction on Designing and using human-computer interfaces and knowledge based systems (2nd ed.), p.410-419, September 1989, Boston, Massachusetts, United States
	8	Muir, B., andM o~y, N . T ~ushin autDm ation: Expemin entalSmdiss of tmish and hum an intervention in a proc~ oontrol skn ul~tion. Er~uno71 39, 3 Q996), 429-460.
	9	Byron Reeves , Clifford Nass, The media equation: how people treat computers, television, and new media like real people and places, Cambridge University Press, New York, NY, 1996
	10	Se~ c .c mib'~.ln An Inte/fatad~~ to~nicmicn The;ry~d /~dT, M .Sal~en andD .Stzuks, Eds. Erbam~ ,M ahwah, N J., 1996.
	11	Sherhtan, T., Vam os, T., and Aida, S. Adapting autom atbn to m an, ollm~e, and so~.Automat. 19, 6 Q983), 605-612.
	12	W ~n, Y., and Ram being, R. People's p~tbn ofhum an and oom - pumradvi:e. CcrrCmt. Hum. B~hav. 12, 1 (1996), 17-27.

CITED BY 13

	Kerstin Dautenhahn, Roles and functions of robots in human society: implications from research in autism therapy, Robotica, v.21 n.4, p.443-452, August 2003
	Dennis F. Galletta , Alexandra Durcikova , Andrea Everard , Brian M. Jones, Does spell-checking software need a warning label?, Communications of the ACM, v.48 n.7, p.82-86, July 2005
	Primoz Perc, Reasoning about the role of information systems in trusting decisions, Proceedings of the 2001 international conference on Information systems technology and its applications, p.85-97, June 13-15, 2001, Kharkiv, Ukraine
	Ziming Liu, Perceptions of credibility of scholarly information on the web, Information Processing and Management: an International Journal, v.40 n.6, p.1027-1038, November 2004
	Dianne Cyr , Carole Bonanni , Joe ilsever, Design and e-loyalty across cultures in electronic commerce, Proceedings of the 6th international conference on Electronic commerce, October 25-27, 2004, Delft, The Netherlands
	Jason Bennett Thatcher , Misty L. Loughry , Jaejoo Lim , D. Harrison McKnight, Internet anxiety: An empirical study of the effects of personality, beliefs, and social support, Information and Management, v.44 n.4, p.353-363, June, 2007
	Ing-Marie Jonsson , Helen Harris , Clifford Nass, How accurate must an in-car information system be?: consequences of accurate and inaccurate information in cars, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
	Believe it or not: factors influencing credibility on the Web, Journal of the American Society for Information Science and Technology, v.53 n.2, p.134-144, January 15, 2002
	Han Woo Park , In-Yong Nam, Hyperlink-affiliation network structure of top web sites: examining affiliates with hyperlink in Korea, Journal of the American Society for Information Science and Technology, v.53 n.7, p.592-601, July 2002
	D. Harrison McKnight , Charles J. Kacmar, Factors and effects of information credibility, Proceedings of the ninth international conference on Electronic commerce, August 19-22, 2007, Minneapolis, MN, USA
	B. J. Fogg, Motivating, influencing, and persuading users, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	Timothy W. Bickmore , Rosalind W. Picard, Establishing and maintaining long-term human-computer relationships, ACM Transactions on Computer-Human Interaction (TOCHI), v.12 n.2, p.293-327, June 2005
	Andreas I. Nicolaou , D. Harrison McKnight, Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use, Information Systems Research, v.17 n.4, p.332-351, December 2006