skip to main content
10.1145/3098279.3122122acmconferencesArticle/Chapter ViewAbstractPublication PagesmobilehciConference Proceedingsconference-collections
extended-abstract

A design space for conversational in-vehicle information systems

Published: 04 September 2017 Publication History

Abstract

In this paper we chart a design space for conversational in-vehicle information systems (IVIS). Our work is motivated by the proliferation of speech interfaces in our everyday life, which have already found their way into consumer electronics and will most likely become pervasive in future cars.
Our design space is based on expert interviews as well as a comprehensive literature review. We present five core dimensions - assistant, position, dialog design, system capabilities, and driver state - and show in an initial study how these dimensions affect the design of a prototypical IVIS.
Design spaces have paved the way for much of the work done in HCI including but not limited to areas such as input and pointing devices, smart phones, displays, and automotive UIs. In a similar way, we expect our design space to aid practitioners in designing future IVIS but also researchers as they explore this young area of research.

References

[1]
Rafael Ballagas, Michael Rohs, Jennifer G. Sheridan, and Jan Borchers. 2008. The Design Space of Ubiquitous Mobile Input. Handbook of Research on User Interface Design and Evaluation for Mobile Technology I, 11 (2008), 1172.
[2]
William Buxton. 1983. Lexical and Pragmatic Considerations of Input Structures. SIGGRAPH Computer Graphics 17, 1 (1 1983), 31--37.
[3]
Stuart K. Card and Jock Mackinlay. 1997. The structure of the information visualization design space. In Proceedings of the 1997 IEEE Symposium on Information Visualization (INFVIS '97). IEEE, 92--99.
[4]
Stuart K. Card, Jock D. Mackinlay, and George G. Robertson. 1991. A Morphological Analysis of the Design Space of Input Devices. ACM Trans. Inf. Syst. 9, 2 (April 1991), 99--122.
[5]
Ed H. Chi. 2000. A taxonomy of visualization techniques using the data state reference model. In Proceedings of the IEEE Symposium on Information Visualization 2000 (INFOVIS 2000). IEEE, 69--75.
[6]
Joseph F. Coughlin, Bryan Reimer, and Bruce Mehler. 2011. Monitoring, Managing, and Motivating Driver Safety and Well-Being. IEEE Pervasive Computing 10, 3 (7 2011), 14--21.
[7]
Department of Transportation and National Highway Traffic Safety Administration. 2013. Visual-Manual NHTSA Driver Distraction Guidelines for In-Vehicle Electronic Device. Federal Register 78, 81 (2013), 24817--24890. https://federalregister.gov/a/2013-09883
[8]
Paul A. Green. 2008. Driver Interface/HMI Standards to Minimize Driver Distraction/Overload. In Convergence 2008 Conference Proceedings. Society of Automotive Engineers, SAE International, Warrendale, Pennsylvania, USA, Article 2008-21-0002, 19 pages. http://papers.sae.org/2008-21-0002/
[9]
Linn Hackenberg, Sara Bongartz, Christian Härtle, Paul Leiber, Thorb Baumgarten, and Jo Ann Sison. 2013. International Evaluation of NLU Benefits in the Domain of In-vehicle Speech Dialog Systems. In Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '13). ACM, New York, NY, USA, 114--120.
[10]
Renate Haeuslschmid, Bastian Pfleging, and Florian Alt. 2016. A Design Space to Support the Development of Windshield Applications for the Car. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). ACM, New York, NY, USA, 5076--5091.
[11]
Grega Jakus, Christina Dicke, and Jaka Sodnik. 2015. A user study of auditory, head-up and multi-modal displays in vehicles. App. Erg. 46, Part A (2015), 184--192.
[12]
Dagmar Kern and Albrecht Schmidt. 2009. Design Space for Driver-based Automotive User Interfaces. In Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '09). ACM, New York, NY, USA, 3-10.
[13]
MIT SENSEable City Lab. 2009. AIDA - Affective Intelligent Driving Agent. (2009). http://senseable.mit.edu/aida
[14]
Jörg Müller, Florian Alt, Daniel Michelis, and Albrecht Schmidt. 2010. Requirements and Design Space for Interactive Public Displays. In Proceedings of the 18th ACM International Conference on Multimedia (MM '10). ACM, New York, NY, USA, 1285--1294.
[15]
Laurence Nigay and Joëlle Coutaz. 1993. A Design Space for Multimodal Systems: Concurrent Processing and Data Fusion. In Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems (CHI '93). ACM, New York, NY, USA, 172--178.
[16]
Alice Oh, Harold Fox, Max Van Kleek, Aaron Adler, Krzysztof Gajos, Louis-Philippe Morency, and Trevor Darrell. 2002. Evaluating Look-to-talk: A Gaze-aware Interface in a Collaborative Environment. In CHI '02 Extended Abstracts on Human Factors in Computing Systems (CHI EA '02). ACM, New York, NY, USA, 650--651.
[17]
ITU-T Focus Group on Driver Distraction. 2013. Report on User Interface Requirements for Automotive Applications. Technical Report. International Telecommunication Union. https://www.itu.int/en/ITU-T/focusgroups/distraction
[18]
Tibor Petzoldt, Hanna Bellem, and Josef F. Krems. 2014. The Critical Tracking Task: A Potentially Useful Method to Assess Driver Distraction? Human Factors 56, 4 (2014), 789--808.
[19]
A. Riener, A. Ferscha, F. Bachmair, P. Hagmüller, A. Lemme, D. Muttenthaler, D. Pühringer, H. Rogner, A. Tappe, and F. Weger. 2013. Standardization of the In-car Gesture Interaction Space. In Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '13). ACM, New York, NY, USA, 14--21.
[20]
Sonja Rümelin, Peter Siegl, and Andreas Butz. 2013. Could you please... Investigating Cooperation In The Car. In Adjunct Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '13 Adjunct). 61--64. http://auto-ui.org/13/docs/aui_adjunct_proceedings_final.pdf#63
[21]
David L Strayer, Joel M Cooper, Jonna Turrill, James R. Coleman, and Rachel J. Hopman. 2015. The Smartphone and the Driver's Cognitive Workload: A Comparison of Apple, Google, and Microsoft's Intelligent Personal Assistants. Technical Report October. AAA Found. for Traf. Saf. https://www.aaafoundation.org/sites/default/files/strayerIIIa_FINALREPORT.pdf
[22]
Nigel Ward. 2006. Non-lexical conversational sounds in American English. Prag. & Cog. 14, 1 (2006), 129--182.

Cited By

View all
  • (2024)Creating Subtle Transparency in Smart Spaces: Visual Cues to Communicate Attention and Intention of Assistive SystemsAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685435(1-6)Online publication date: 13-Oct-2024
  • (2024)Form-From: A Design Space of Social Media SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36410068:CSCW1(1-47)Online publication date: 26-Apr-2024
  • (2024)AR-CP: Uncertainty-Aware Perception in Adverse Conditions with Conformal Prediction and Augmented Reality For Assisted Driving2024 IEEE/CVF Conference on Computer Vision and Pattern Recognition Workshops (CVPRW)10.1109/CVPRW63382.2024.00026(216-226)Online publication date: 17-Jun-2024
  • Show More Cited By

Index Terms

  1. A design space for conversational in-vehicle information systems

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    MobileHCI '17: Proceedings of the 19th International Conference on Human-Computer Interaction with Mobile Devices and Services
    September 2017
    874 pages
    ISBN:9781450350754
    DOI:10.1145/3098279
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 04 September 2017

    Check for updates

    Author Tags

    1. automotive user interfaces
    2. design space
    3. natural language interfaces
    4. speech interaction

    Qualifiers

    • Extended-abstract

    Conference

    MobileHCI '17
    Sponsor:

    Acceptance Rates

    MobileHCI '17 Paper Acceptance Rate 45 of 224 submissions, 20%;
    Overall Acceptance Rate 202 of 906 submissions, 22%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)37
    • Downloads (Last 6 weeks)3
    Reflects downloads up to 19 Feb 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)Creating Subtle Transparency in Smart Spaces: Visual Cues to Communicate Attention and Intention of Assistive SystemsAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685435(1-6)Online publication date: 13-Oct-2024
    • (2024)Form-From: A Design Space of Social Media SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36410068:CSCW1(1-47)Online publication date: 26-Apr-2024
    • (2024)AR-CP: Uncertainty-Aware Perception in Adverse Conditions with Conformal Prediction and Augmented Reality For Assisted Driving2024 IEEE/CVF Conference on Computer Vision and Pattern Recognition Workshops (CVPRW)10.1109/CVPRW63382.2024.00026(216-226)Online publication date: 17-Jun-2024
    • (2023)A design space for automated material handling vehiclesFrontiers in Robotics and AI10.3389/frobt.2023.127625810Online publication date: 14-Dec-2023
    • (2023)“Can You Handle the Truth?”: Investigating the Effects of AR-Based Visualization of the Uncertainty of Deep Learning Models on Users of Autonomous Vehicles2023 IEEE International Symposium on Mixed and Augmented Reality (ISMAR)10.1109/ISMAR59233.2023.00040(253-262)Online publication date: 16-Oct-2023
    • (2023)Leaders or Team-Mates: Exploring the Role-Based Relationship Between Multiple Intelligent Agents in Driving ScenariosHCI in Mobility, Transport, and Automotive Systems10.1007/978-3-031-35678-0_9(144-165)Online publication date: 23-Jul-2023
    • (2022)Towards Personalized 3D Augmented Reality Windshield Displays in the Context of Automated DrivingFrontiers in Future Transportation10.3389/ffutr.2022.8106983Online publication date: 3-Feb-2022
    • (2022)What’s on your mind? A Mental and Perceptual Load Estimation Framework towards Adaptive In-vehicle Interaction while DrivingProceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3543174.3546840(215-225)Online publication date: 17-Sep-2022
    • (2022)An Emergent Design Framework for Accessible and Inclusive Future MobilityProceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3543174.3546087(1-12)Online publication date: 17-Sep-2022
    • (2021)Design Space for Voice-Based Professional ReportingMultimodal Technologies and Interaction10.3390/mti50100035:1(3)Online publication date: 11-Jan-2021
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media