ABSTRACT
Medical inquiries and diagnosis processes of out-patients in large Chinese hospitals are time critical in contrast to long queuing time. Yet current mobile Apps for self-diagnosis are not effective enough to resolve this issue. This paper proposes an innovative smart medical history collection App solution to address this issue based on scenario research of traditional medical inquiries and diagnosis process between doctors and patients. Essential functions with a minimalist UI were later designed and developed by integrated AI technologies, including voice recognition, text semantics extraction, and OCR technologies.
This App enables patients to complete medical history collection process in advance (e.g. at home before the appointment), automatically generates a symptom and medical history abstract, which doctor could quickly review, and confirm the important and doubtful parts with patients in face to face diagnose. It shortens inquiries time effectively and increases doctor efficiency in diagnose. According to doctor's feedback in this research and design process, this App has been proved feasible to solve current problem, providing references for related research and design.
- Patel, V. L., Kushniruk, A. W., Yang, S., & Yale, J. F. 2000. Impact of a computer-based patient record system on data collection, knowledge organization, and reasoning. Journal of the American Medical Informatics Association, 7, 6: 569--585.Google ScholarCross Ref
- Klotz M, Makita R H. 2012. Medical Record Collection System, US Patent, 20,120,245,954 20120245954, Issued September 27, 2012.Google Scholar
- Author Unknown. 2016. About Blue Button. Retrieved September 21, 2016 from https://www.healthit.gov/patients-families/blue-button/about-blue-buttonGoogle Scholar
- Author Unknown. 2016. Health Advocate. Retrieved June, 2016 from http://www.healthadvocate.com/Google Scholar
- Author Unknown. 2016. Zweena Health. Retrieved June, 2016 from http://zweenahealth.com/Google Scholar
- Author Unknown. 2011. Spring rain doctor. Retrieved July, 2011 from https://www.chunyuyisheng.com/Google Scholar
- Author Unknown. 2011. Good doctor. Retrieved in 2011 from http://www.haodf.com/Google Scholar
- Author Unknown. 2015. Rank now. Retrieved in 2015 from http://www.baike.com/wiki/%E8%BD%BB%E9%97%AE%E8%AF%8AGoogle Scholar
- Carroll J M. Scenario-based design. 1997. Handbook of human-computer interaction. North Holland Press.Google Scholar
- Rosson, Mary Beth, and John M. Carroll. Scenario based design. 2009. Human-computer interaction. CRC Press.Google Scholar
- Robins, B., Ferrari, E., & Dautenhahn, K. 2008. Developing scenarios for robot assisted play. In Robot and Human Interactive Communication, the 17th IEEE International Symposium (IEEE'08), 180--186.Google Scholar
- Carroll, John M. 2000. Five reasons for scenario-based design. Interacting with computers 13,1: 43--60.Google Scholar
- Go, Kentaro, and John M. Carroll. 2004. The blind men and the elephant: Views of scenario-based system design. Interactions 11.6: 44--53. Google ScholarDigital Library
- Huang, Wenjuan. 2013. General practitioner basics: The importance of medical record collection. Chinese Journal of General Practitioners. 12.10: 22--28.Google Scholar
- Zhou, Guangdou. 2003. Diagnostics of Clinical Nerve Disease. Guang Dong Technology and Science PressGoogle Scholar
Index Terms
- Smart Medical History Collection App Design Research for Chinese Patients
Recommendations
In-Patient Medication Delivery in Mobile App and Out-Patient Online Lab Results for Hospitals
ICSET 2018: Proceedings of the 2nd International Conference on E-Society, E-Education and E-TechnologyThe Internet has done a lot of improvements on different aspects of healthcare management. Today, using smartphones are already a lifestyle. A disruptive innovation have been introduced to hospitals in order to provide a better business process and ...
Factors influencing Chinese tourists' intentions to use the Taiwan Medical Travel App
Medical tourism mobile apps are critical tools in promoting the booming medical travel industry.A research model is proposed to study the usage intention of Taiwan Medical Travel App (TMT App).User attitude, social influence, and behavior control impact ...
Using Health Smart Cards to Check Drug Allergy History: The Perspective from Taiwan's Experiences
In Taiwan, national health insurance coverage began in 1994, and the Bureau of National Health Insurance has issued health smart cards since 2004. In addition to tracking medical reimbursements, these smart cards store healthcare information, including ...
Comments