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Smart Medical History Collection App Design Research for Chinese Patients

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Published:21 April 2018Publication History

ABSTRACT

Medical inquiries and diagnosis processes of out-patients in large Chinese hospitals are time critical in contrast to long queuing time. Yet current mobile Apps for self-diagnosis are not effective enough to resolve this issue. This paper proposes an innovative smart medical history collection App solution to address this issue based on scenario research of traditional medical inquiries and diagnosis process between doctors and patients. Essential functions with a minimalist UI were later designed and developed by integrated AI technologies, including voice recognition, text semantics extraction, and OCR technologies.

This App enables patients to complete medical history collection process in advance (e.g. at home before the appointment), automatically generates a symptom and medical history abstract, which doctor could quickly review, and confirm the important and doubtful parts with patients in face to face diagnose. It shortens inquiries time effectively and increases doctor efficiency in diagnose. According to doctor's feedback in this research and design process, this App has been proved feasible to solve current problem, providing references for related research and design.

References

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      cover image ACM Other conferences
      ChineseCHI '18: Proceedings of the Sixth International Symposium of Chinese CHI
      April 2018
      172 pages
      ISBN:9781450365086
      DOI:10.1145/3202667

      Copyright © 2018 ACM

      Publication rights licensed to ACM. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 21 April 2018

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