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Evaluation of Intranet-based end-user training
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Source International Conference on Information Systems archive
Proceedings of the 20th international conference on Information Systems table of contents
Charlotte, North Carolina, United States
Pages: 524 - 527  
Year of Publication: 1999
ISBN:ICIS1999-X
Authors
Radha K. Mahapatra  University of Texas at Arlington
Vincent S. Lai  Chinese University of Hong Kong, Hong Kong
Sponsor
ACM: Association for Computing Machinery
Publisher
Association for Information Systems  Atlanta, GA, USA
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Downloads (6 Weeks): 7,   Downloads (12 Months): 80,   Citation Count: 0
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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ASTD. "National HRD Executive Survey - Information Technology Training," American Society for Training and Development 1998 (http://www.astd.org/virtual_community/research/nhrd_executive_survey_98it.html).
 
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Compeau, D. R., and Higgins, C. A. "Application of Social Cognitive Theory to Training for Computer Skills," Information Systems Research (6:2), 1995, pp. 118-143.
 
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Davis, S. A., and Bostrom, R. P. "Training End Users: An Experimental Investigation of the Roles of the Computer Interface and Training Methods," MIS Quarterly, March 1993, pp. 61-85.
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Kirkpatrick, D. L. Evaluating Training Programs, San Francisco: Berrett-Koehler Publishers, 1998.
 
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Lim, K. H.; Ward, L. M.; and Benbasat, I. "An Empirical Study of Computer system Learning: Comparison of Codiscovery and Self-Discovery Methods," Information Systems Research (8:3), 1997, pp. 254-272.
 
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Mayo, G. D., and DuBois, P. H. The Complete Book of Training, San Diego: University Associates Inc., 1987.
 
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Santhanam, R., and Sein, M. K. "Improving End-user Proficiency: Effects of Conceptual Training and Nature of Interaction," Information Systems Research (5:4), 1994, pp. 378-399.
 
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Simon, S. J.; Grover, V.; Teng, J. T. C.; and Whitcomb, K. "The Relationship of Information Systems Training Methods and Cognitive Ability to End-user Satisfaction, Comprehension, and Skill Transfer: A Longitudinal Field Study," Information Systems Research (7:4), 1996, pp. 466-490.
 
17
Violino, B. "Web Training Catches On," Informationweek, July 13, 1998, pp. 111-112.
 
18
Yin, R. K. Case Study Research, Newbury Park, CA: Sage Publications, 1984.

Collaborative Colleagues:
Radha K. Mahapatra: colleagues
Vincent S. Lai: colleagues

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