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REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Kirkpatrick, D. L. Evaluating Training Programs, San Francisco: Berrett-Koehler Publishers, 1998.
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Violino, B. "Web Training Catches On," Informationweek, July 13, 1998, pp. 111-112.
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