Eric N. Wiebe
Abstract
This commentary provides insight into the case study presented by Mirel by analyzing the social/organizational themes of (a) text book process versus deep reality, (b) group dynamics, (c) leadership, and (d) the role of values. It concludes that social information processing can provide explanatory power for both this case study and for other professional settings. It also notes the importance of ongoing and early educationof software industry professionals in the importance of usability.
- Anderson, R. J. (1994). Representations and requirements: The value of ethnography in system design. Human-Computer Interaction, 9, 151-182.Google Scholar
- Brown, J. S., and Gray, E. S. (1995). The people are the company. Fast Company. {online} URL: http: //www. fastcompany. com/online/ 01/people. htmlGoogle Scholar
- Campion, M. A., Medsker, G. J., and Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823-850.Google Scholar
- Carlson, P. (1999). Information technology and organizational change. In SIGDOC99 Conference Proceedi ngs, (pp. 26-35). New York, NY: ACM. Google Scholar
- Daft, R. L., and Lengel, R. H. (1986). Organizational information requirements, media richness, and structural design. Management Science, 32, 554-571. Google Scholar
- Frokjaer, E., Hertzum, M., and Hornbaek, K. (2000). Measuring usability: Are effectiveness, efficiency, and satisfaction really correlated? In CHI 2000 Conference Proceedings, (pp. 345-352). New York, NY: ACM. Google Scholar
- Fulk, J., and Boyd, B. (1991). Emerging theories of communication in organizations. Journal of Management, 17, 407-446.Google Scholar
- Grudin, J. (1993). Obstacles to participatory design in large product development organizations. In D. Schuler and A. Namioka (Eds. ), Participatory design: Principles and practices, (pp. 99-119). Hillsdale, NJ: Erlbaum.Google Scholar
- Mirel, B. (1999). Complex queries in information visualization: Distributing instruction across documentation and interfaces. In SIGDOC99 Conference Proceedings, (pp. 1-8). New York, NY: ACM. Google Scholar
- Star, S. L. (1995). The politics of formal representations: Wizards, gurus, and organizational compl exity. In S. L. Star (Ed.), Ecol ogi es of knowledge : Work and politics in science and technology, (pp. 88-118). Albany: State University of New York Press.Google Scholar
- Wiebe, D. (2000). Private communication: Discussion on the role of usability in other software start-ups.Google Scholar
- Wiebe, E. N. (1997). Adding agility to CAD: Integrating product data management tools into an organization. International Journal of Human Factors in Manufacturing, 7, 21-35.Google Scholar
- Wiebe, E. N., Howe, J. E., Summey, J., and Norton, J. J. (1997). Computing and organizational assessment in the furniture industry. In G. Salvendy, M. Smith, J., and R. J. Koubek (Eds.), Design of computing systems: Organizational considerations, (Vol. 21B). Amsterdam: Elsevier.Google Scholar
- Winfield, I. (1991). Organisations and information technology: Systems, power and job design. Oxford, UK: Blackwell Scientific Publications.Google Scholar
Index Terms
- Deep realities: the fit of usability in business
Recommendations
A Social Information Processing Perspective of Coworker Influence on a Focal Employee
Acritical omission in the coworker influence literature is how a coworker influences a closely related focal employee's job performance behaviors and whether this influence is contingent on that coworker's own behaviors. By integrating social ...
The Role of Instrumental and Expressive Social Ties in Employees' Perceptions of Organizational Justice
We argue that employees' organizational justice perceptions are, in part, influenced by whom they associate with in the workplace. Consequently, we examine the link between different types of social ties and the interpersonal similarity of employees' ...
Realities and Ideals of Competencies: The Perceptual Gaps between Companies and University Students
MISNC, SI, DS 2016: Proceedings of the The 3rd Multidisciplinary International Social Networks Conference on SocialInformatics 2016, Data Science 2016In this paper, we examine the gap between the competencies that companies seek in university students and the requested competencies from companies that university students expect, through the distribution of a questionnaire to Japanese companies and ...
Comments