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Reading and writing with computers: a framework for explaining differences in performance
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Source Communications of the ACM archive
Volume 31 ,  Issue 9  (September 1988) table of contents
Pages: 1080 - 1089  
Year of Publication: 1988
ISSN:0001-0782
Authors
Wilfred J. Hansen  Carnegie-Mellon Univ., Pittsburgh, PA
Christina Haas  Carnegie-Mellon Univ., Pittsburgh, PA
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 12,   Downloads (12 Months): 89,   Citation Count: 13
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ABSTRACT

Several factors can influence the behavior of users as they read and write with computers. Recent research indicates that both quality and quantity depend upon page size, legibility, responsiveness and tangibility.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Bond, S.J. Protocol-aided revision: a tool for making documents usable. In Proceedings of the 1985 IBM ACIS Univ. AEP Conference (Alexandria, VA, June 23-26) pp. 327-334.
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3
Gould, J. Composing letters with computer-based text editors. Human Factors 23, 5, 1981, 593-606.
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Gould, J., and Grischkowsky, N. Doing the same work with hardcopy and with CRT terminals. Human Factors 26, 3, 1984, 323-337.
 
6
Haas, C. How the Writing Medium Shapes the Writing Process: Studies of Writers Composing with Pen and Paper and with Word Processing. Doctoral dissertation, Carnegie-Mellon University, 1987.
 
7
Haas, C., and Hayes, J. Effects of text display variables on reading tasks: computer screen vs. hard copy. Communications Design Center, Technical Report #3, Pittsburgh: Carnegie-Mellon University, 1985a.
 
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Haas, C., and Hayes, J. Reading on the computer: a comparison of standard and advanced computer display and hard copy. Communications Design Center, Technical Report #3, Pittsburgh: Carnegie- Mellon University, 1985b.
 
9
Haas, C., and Hayes, J. What did I just say? Reading problems in writing with the machine. Research in the Teaching of English 20, 1 February, 1986a.
 
10
Haas, C., and Hayes, J. Pen and paper vs the machine: Writers composing in hard copy and computer conditions. Communications Design Center, Technical Report #16, Pittsburgh: Carnegie-Mellon University, 1986b.
 
11
Hansen, W.J. User engineering principles for interactive systems, Fall Joint Computer Conference, AFIPS Press (Mondale, NJ, 1971), 523-532.
 
12
Hansen, W.J., Doring, R., and Whitlock, L.R. Why an examination was slower on-line than on paper. Int. J. of Man-Machine Studies 10, 5 1978, 507-519.
 
13
Hawisher, G. Computers and composition: A critical review. In Coming of Age: Computers in the Composition Classroom. Hawisher, G. and Selfe, C. (Eds.), Teachers' College Press, 1987.
 
14
Mantei, M. Disorientation Behavior in Person-Computer Interaction. Doctoral Dissertation, Computer Science Dept., Univ. of Southern Calif. University Microfilms, 1982.
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Muter, P., Latremouille, S.A., Treuniet, W.C., and Beam, P. Extended reading of continuous text on television screens. Human Factors 24, 5 (1982), 501-508.
 
17
National Science Foundation, EXPerimental Research in Electronic Submission. Request for Proposal, 1986.
 
18
RothkopL E.Z. Incidental memory for location of information in text. Journal of Verbal Learning and Verbal Behavior 10, 6 1971, 608-613.
 
19
Shneiderman, B. Direct manipulation: A step beyond programming languages. IEEE Computer 16, 8 (Aug. 1983}, 57-69.
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Wright, P., and Lickorish, A. Proof-reading texts on screen and paper. Behavior and Inf. Tech. 2, 3 (1983), 227-235.
 
23
Wylie, J. Personal Editor. Program 6936760, Personal Computer Professional Series, IBM Corporation, 1982.

CITED BY  14
 
 
 


REVIEW

"James Clinton Spohrer : Reviewer"

Understanding the factors that influence human performance in writing and reading tasks becomes increasingly important as we spend more and more of our time writing and reading with computer screens instead of with paper. The authors present a l  more...

Collaborative Colleagues:
Wilfred J. Hansen: colleagues
Christina Haas: colleagues

Peer to Peer - Readers of this Article have also read: