T. W. Ferratt
ABSTRACT
This paper develops a profile of managers who use information technology frequently in accomplishing their managerial tasks. While controversy exists regarding whether managers should or should not use personal computers (PCs) in their work environment, this study describes 49 managers who directly use PCs at work. These managers come from nine quite different Midwest business organizations. Included in the profile are the following items: personal and professional demographics, the value of their computer support in various managerial roles, software tools they have used, hardware features they have found useful, and organizational support for their use of IS technology in their jobs.
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Index Terms
- Managers who personally use information technology frequently: a profile of some invisible computer personnel
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