skip to main content
10.1145/57216.57246acmconferencesArticle/Chapter ViewAbstractPublication PagescprConference Proceedingsconference-collections
Article
Free Access

Moderating effects of age, education, and tenure on the job satisfaction-job performance relationship

Published:01 May 1988Publication History

ABSTRACT

An exploratory investigation was conducted to clarify the role of age, education level attained, and tenure as potential moderators of the relationship of job satisfaction and job performance for information systems personnel. Participants in an empirical study included 202 individuals from twelve computer centers.

No support was found for age, education level attained, and tenure as moderators. This lack of support extended beyond a summated measure of total job performance to each of the component performance measures: quantity of work, quality of work, job knowledge, job judgment, job initiative, adaptability, cooperation, and innovativeness. A small statistically significant relationship was found for these variables on job knowledge and job judgment.

References

  1. 1.Brayfield, A.H., and Crockett, W.H. "Employee Attitudes and Employee Performance," Psychological Bulletin, Volume 52, 1955, pp. 396-424.Google ScholarGoogle ScholarCross RefCross Ref
  2. 2.Carlson, R.E. "Degree of Job Fit as a Moderator of the Relationship Between Job Performance and Job Satisfaction," Personnel Psvcholoqv, Volume 22, 1969, pp. 159-170.Google ScholarGoogle ScholarCross RefCross Ref
  3. 3.Cohen, J., and Cohen, P. A_p_plied Multi pl e Regression/Correl ati on Analysis for the Behavioral Science. s, Hillsdale, New Jersey- Lawrence Erlbaum Associates, 1975.Google ScholarGoogle Scholar
  4. 4.Doll, R.E., and Gunderson, E.K.E. "Occupational Group as a Moderator of the Job Satisfaction-Job Performance Relationship," Journal of Applied Psycholoqv, Volume 53, 1969, pp. 359-361.Google ScholarGoogle ScholarCross RefCross Ref
  5. 5.Fisher, C.D. "On the Dubious Wisdom of Expecting Job Satisfaction to Correlate With Performance," Academy of Manaqement Review, Volume 5, 1980, pp. 607-612.Google ScholarGoogle ScholarCross RefCross Ref
  6. 6.Inkson, J.H.K. "Self Esteem as a Moderator of the Relationship Between Job Performance and Job Satisfaction," Journal of Applied Psvcholoq~, Volume 63, 1978, pp. 243-247.Google ScholarGoogle ScholarCross RefCross Ref
  7. 7.Norris, D.R., and Niebuhr, R.E. "The Moderating Influence of Organization on the Job Satisfaction-Job Perfor4nance Relationship," Proceedinqs of the Allied Southern Business Association, 1982 Annual Meeting, November 8-13, 1982, pp. 221-223.Google ScholarGoogle Scholar
  8. 8.Norris, D.R., and Niebuhr, R.E. "Attributional Influences on the Job Performance-Job Satisfaction Relationship," Academy of ManaqemeDt Journal, Volume 27, 1984, pp. 424-431.Google ScholarGoogle Scholar
  9. 9.Porter, L.W., and Lawler, E.E., III. "Managerial Attitudes and Performance. Homewood, Illinois: Richard D. Irwin, Inc., 1968.Google ScholarGoogle Scholar
  10. 10.Rhodes, S.R. "Age-Related Differences in Work Attitudes and Behavior: A Review and Conceptual Analysis," Psycholoqical Bulletin~ Volume 93, 1983, pp. 328-367.Google ScholarGoogle ScholarCross RefCross Ref
  11. 11.Rosen, B., and Jerdee, T.H. "The Influence of Age Stereotypes on Managerial Decisions," Journal of Applied Psvcholoqv, Volume 61, 1976, pp. 428-432.Google ScholarGoogle ScholarCross RefCross Ref
  12. 12.Saunders, D.R. "Moderator Variables in Prediction," Educational and Ps~choloqical Measurement, Volume 16, 1956, pp. 209-222.Google ScholarGoogle ScholarCross RefCross Ref
  13. 13.Schnake, M.E. "A Multidimensional Analysis of the Relationship Between job Satisfaction and Job Performance, Proceedinqs of the Allied Southern Business Association, 1982 Annual Meeting, November 8-13, 1982, pp. 322-324.Google ScholarGoogle Scholar
  14. 14.Schwab, D.P., and Cummings, L.L. "Theories of Performance and Satisfaction: A Review," Industrial Relations, Volume 9, 1970, pp. 408-430.Google ScholarGoogle Scholar
  15. 15.Slocum, J.W. "Motivation in Managerial Levels: Relationships of Need Satisfaction to Job Performance," Journal of Applied p sycholoqv, Volume 55, 1971, pp. 312-316.Google ScholarGoogle ScholarCross RefCross Ref
  16. 16.Steers, R.M. "Effects of Need for Achievement on the Job Performance-Job Attitude Relationship," Journal of Applied Psvcho}oq~, Volume 60, 1975, pp. 678-682.Google ScholarGoogle ScholarCross RefCross Ref
  17. 17.Vroom, V.H. Work Motivation. New York: John Wiley & Sons, 1964.Google ScholarGoogle Scholar
  18. 18.Weiss, D.J., Dawis, R.V., England, G.W., and Lofquist, L.H. Manual for the Minnesota Satisfaction Questionnaire, University of Minnesota Industrial Relations Center, Minneapolis, Minnesota, 1967.Google ScholarGoogle Scholar
  19. 19.Zedeck, S. "Problems with the Use of Moderator Variables," Psychological Bulletin, Volume 76, 1971, pp. 295-310.Google ScholarGoogle ScholarCross RefCross Ref

Index Terms

  1. Moderating effects of age, education, and tenure on the job satisfaction-job performance relationship

        Recommendations

        Comments

        Login options

        Check if you have access through your login credentials or your institution to get full access on this article.

        Sign in
        • Published in

          cover image ACM Conferences
          SIGCPR '88: Proceedings of the ACM SIGCPR conference on Management of information systems personnel
          May 1988
          216 pages
          ISBN:0897912624
          DOI:10.1145/57216
          • Chairman:
          • E. M. Awad

          Copyright © 1988 ACM

          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 1 May 1988

          Permissions

          Request permissions about this article.

          Request Permissions

          Check for updates

          Qualifiers

          • Article

          Acceptance Rates

          Overall Acceptance Rate300of480submissions,63%

        PDF Format

        View or Download as a PDF file.

        PDF

        eReader

        View online with eReader.

        eReader