Richard T. Close
ABSTRACT
A fully competitive procurement of time-sharing services requires considerable effort from quite a few experienced people. Although the normal measures employed in the evaluation of proposals, such as benchmarking and simulation, are known to be deficient, it is possible to use a combination of techniques to obtain satisfactory results. The development of the Request for Proposal (RFP) to include the plan for evaluation is crucial to the procurement effort. In this regard the RFP is continually being clarified and updated during the procurement. Effective organization and division of labor can be used to produce unbiased evaluations from several viewpoints. The technique of requesting a best and final offer was found to produce more responsive proposals for the final analysis. By carefully structuring the mandatory and desirable features, a point scoring scheme is feasible in which the best overall proposal is identified in an unambiguous fashion. Besides significant cost reductions, the procurement has produced a more comprehensive level of services and a greater inclination of both users and suppliers to develop significant applications.
- Teleprocessing Services Program, FPMR 101-36 October 1978, General Services Administration.Google Scholar
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