Geoffry S. Howard
Abstract
Although many informal surveys in the business press have contended that computer anxiety has a significant adverse impact on managers' willingness to use microcomputers, the problem is neither as extensive nor as severe as once believed.
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Index Terms
- Computer anxiety in management: myth or reality?
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Reviews
Ernest A Kallman
This work presents some significant conclusions on a topic of importance to anyone faced with implementing computer technology in organizations. The effort builds on past research, uses sound methodology, and its presentation is understandable and well organized. The authors respond to three major questions: (1)Is computer anxiety a real or imagined problem__ __ (Their conclusion is that it is less real than once thought.) (2)What is the nature of computer anxiety__ __ (They respond to ten common beliefs. Especially important were results that showed neither age nor sex correlated significantly with computer anxiety, that high levels of math anxiety accompanied high levels of computer anxiety, and the relationship of computer anxiety with computer knowledge was not significant. This latter finding led to the conclusion that actual hands-on experience is what is needed.) (3)Can computer anxiety be treated__ __ (They conclude yes, and explain how this might happen when the anxiety has either psychological, educational, or operational roots.)
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