skip to main content
article

Are you looking at me? Eye contact and desktop video conferencing

Published:01 September 2003Publication History
Skip Abstract Section

Abstract

Mutual gaze is an important conversational resource, but is difficult to provide using conventional video conferencing equipment due to the disparity between the position of the camera and the position of the eyes on the screen. Various elaborate inventions have been proposed to get around this problem but none have found wide use. The alternative explored here is that these expensive alternatives may be unnecessary. Users of conventional desktop video equipment may, under the right conditions, be able to learn to interpret what is at first sight inappropriate apparent gaze direction as signalling that the other person is "looking at me."Data are presented from two experiments where an estimator judges where a gazer is looking. The gazer may be looking either at the desktop video image of the estimator or some point to the side. Experiment 1 compared two image sizes and two camera positions. While the size of the image (352 × 288 pixels versus 176 × 144) had no significant effect on participants' ability to judge where the gazer was looking, horizontally offsetting the position of the camera inhibited performance. Experiment 2 examined the effect of reducing the image size further. The smallest image size (88 × 72 pixels) resulted in poorer performance than the intermediate (176 × 144). The results show that it is possible for users of low cost desktop video conferencing to learn to interpret gaze direction to a very high degree of accuracy if the equipment is configured optimally. The practical and theoretical implications of these results are discussed.

References

  1. Argyle, M. and Cook, M. 1976. Gaze and Mutual Gaze. London: Cambridge University Press.Google ScholarGoogle Scholar
  2. Argyle, M., Lefebvre, L. M., and Cook, M. 1974. The meaning of five patterns of gaze. Europ. J. Soc. Psych. 4, 125--136.Google ScholarGoogle Scholar
  3. Buxton, W. and Moran, T. 1990. EuroPARC's Integrated Interactive Intermedia Facility (iiif): Early Experiences. Paper presented at the IFIP WG8.4 Conference on Multi-User Interfaces and Application, Herakleion, Crete. Google ScholarGoogle Scholar
  4. Chen, M. 2002. Leveraging the Asymmetric Sensitivity of Eye Contact for Videoconference. Paper presented at the CHI 2002, Minneapolis, MA, USA. Google ScholarGoogle Scholar
  5. Clark, H. H. 1996. Using Language. Cambridge, UK: Cambridge University Press.Google ScholarGoogle Scholar
  6. Cline, M. G. 1967. The perception of where a person is looking. Am. J. Psych. 80, 41--50.Google ScholarGoogle Scholar
  7. Cranach, M. V. and Ellgring, J. H. 1973. The perception of looking behaviour. In M. V. Cranach and J. H. Ellgring (Eds.), Social Communication and Movement. London: Academic Press.Google ScholarGoogle Scholar
  8. Duncan, S. and Niederehe, G. 1974. On signalling that it's your turn to speak. J. Exper. Soc. Psych. 10, 234--247.Google ScholarGoogle Scholar
  9. Gale, C. and Monk, A. F. 2000. Where am I looking? The accuracy of video-mediated gaze awareness. Perception and Psychophysics, 62, 586--595.Google ScholarGoogle Scholar
  10. Gibson, J. J. and Pick, A. D. 1963. Perception of another person's looking behaviour. American Journal of Psychology, 76, 386--394.Google ScholarGoogle Scholar
  11. Grayson, D. M. 2000. The Role of Perceived Proximity in Video-Mediated Communication. University of Glasgow, Glasgow.Google ScholarGoogle Scholar
  12. Ingham, R. J. 1972. Cross-cultural differences in social behaviour. Unpublished D. Phil, Oxford.Google ScholarGoogle Scholar
  13. Ishii, H., Kobayashi, M., and Grudin, J. 1993. Integration of interpersonal space and shared workspace: clearboard design and experiments. ACM Trans. Inf. Syst. 11, 349--375. Google ScholarGoogle Scholar
  14. Kendon, A. 1967. Some functions of gaze direction in social interaction. Acta Psychologia, 26, 22--63.Google ScholarGoogle Scholar
  15. Levine, M. H. and Sutton-Smith, B. 1973. Effects of age, sex and task on visual behaviour during dyadic interaction. Develop. Psych. 9, 400--405.Google ScholarGoogle Scholar
  16. Macmillan, N. A. and Creelman, C. D. 1991. Detection theory: A user's guide. New York: Cambridge University Press.Google ScholarGoogle Scholar
  17. McCanne, S. and Jacobson, V. 1995. Vic: A Flexible Framework for Packet Video. ACM Multimedia, November 1995. Google ScholarGoogle Scholar
  18. Monk, A. F. and Gale, C. 2002. A look is worth a thousand words: full gaze awareness in video-mediated conversation. Discourse Processes, 33, 257--278.Google ScholarGoogle Scholar
  19. Mullin, J., Anderson, A. H., Smallwood, L., Jackson, M., and Katsavras, E. 2001. Eye-tracking explorations in multimedia communications. Paper presented at the People and Computers XV, Lille.Google ScholarGoogle Scholar
  20. Okada, K., Maeda, F., Ichikawaa, Y., and Matsushita, Y. 1994. Multiparty video conferencing at virtual social distance: MAJIC design. Paper presented at the CSCW'94, Chapel Hill, NC. Google ScholarGoogle Scholar
  21. Rosenthal, A. H. 1947. Two-way television communication unit. United States.Google ScholarGoogle Scholar
  22. Sellen, A. J. 1995. Remote conversations: The effects of mediating talk with technology. Human-Computer Interaction, 10, 401--444. Google ScholarGoogle Scholar
  23. Tanner, W. P. J. and Swets, J. A. 1954. A decision-making theory of visual detection. Psych. Rev. 61, 401--409.Google ScholarGoogle Scholar
  24. Vertegaal, R. 1999. The GAZE groupware system: mediating joint attention in multiparty communication and collaboration. Paper presented at the CHI'99, Pittsburgh, PA. Google ScholarGoogle Scholar
  25. Vertegaal, R., Slagter, R., Van der Veer, G. C., and Nijholt, A. 2001. Eye Gaze Patterns in Conversations: There is More to Conversational Agents Than Meets the Eyes. Paper presented at the ACM CHI 2001 Conference on Human Factors in Computing Systems, Seattle. Google ScholarGoogle Scholar
  26. Watts, L. A., Monk, A. F., and Daly-Jones, O. 1996. Inter-personal awareness and synchronization: assessing the value of communication technologies. Inter. J. Hum. Comput. Studies, 44, 849--875. Google ScholarGoogle Scholar

Index Terms

  1. Are you looking at me? Eye contact and desktop video conferencing

      Recommendations

      Reviews

      Fjodor J. Ruzic

      Gaze awareness-an important issue in interpersonal communication-is dealt with in this paper. Implementing eye-contact and gaze perception in videoconferencing systems is seen as necessary for practical and theoretical experiences in sociology and psychology. The authors analyze two experimental models, concluding with a discussion of the results. The discussion is followed with the argument that videoconferencing users do use some spatial models when conversing normally face-to-face, and these models make the association more natural when they come to the video mediated context. It is found that when there is a need to test the hypothesis, users routinely construct a spatial model of a video conferencing set up. The authors also point out that videoconferencing participants need to understand that a video image signifies that someone is looking at them. This work is another contribution to the research in gaze awareness for videoconferencing. Since every videoconferencing system consists of two main elements-the electronic components and the environment in which these components are located-the architectural space consisting of the size, shape, lighting, sound, and materials of the environment is critical. Some techniques, such as Hydra, are intended to preserve the unique personal space that participants occupy in face-to-face meetings with video surrogates, and each participant is presented with a unique view of each remote participant. The net effect is that conversational acts, such as gaze and head turning, are preserved because each participant occupies a distinct place on the desktop. However, this paper is focused only on screen size impact, and it is the basis for further research in this field. Online Computing Reviews Service

      Access critical reviews of Computing literature here

      Become a reviewer for Computing Reviews.

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in

      Full Access

      • Published in

        cover image ACM Transactions on Computer-Human Interaction
        ACM Transactions on Computer-Human Interaction  Volume 10, Issue 3
        September 2003
        100 pages
        ISSN:1073-0516
        EISSN:1557-7325
        DOI:10.1145/937549
        Issue’s Table of Contents

        Copyright © 2003 ACM

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 1 September 2003
        Published in tochi Volume 10, Issue 3

        Permissions

        Request permissions about this article.

        Request Permissions

        Check for updates

        Qualifiers

        • article

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader