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The impact of participation in information system design: a comparison of contextual placements

Published: 27 July 2004 Publication History

Abstract

To compare the outcomes of participatory and user-centered contextual design, case study methods and the Activity Checklist derived from Activity Theory are used to analyze two system prototypes developed in the same organizational setting. Systematic differences between the prototypes are identified regarding focus on tool, organization, individual, and relation to current power structures and organizational practices. The resulting participatory design prototype reflected a sharper focus on collective use, social processes and to pragmatically fit into the organization whereas the user-centered prototype focused on individual use, the computer system and solutions that require substantial changes in work procedures. The differences between the prototypes are discussed and related to the specific aspects of the design methods.

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cover image ACM Conferences
PDC 04: Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
July 2004
245 pages
ISBN:1581138512
DOI:10.1145/1011870
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 27 July 2004

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  • (2018)Usable and Secure Software Design: The State-of-the-ArtDesigning Usable and Secure Software with IRIS and CAIRIS10.1007/978-3-319-75493-2_2(9-53)Online publication date: 29-Apr-2018
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