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Influencing group participation with a shared display

Published: 06 November 2004 Publication History

Abstract

During face-to-face interactions, groups frequently overly rely on the dominant viewpoint to lead the group in its decision-making process. We begin with a discussion of this phenomenon and the possibility for technology to assist in addressing it. We then present findings from a behavioral study that examines how a shared display of individual speaker-participation rates can impact the behavior of the group during a collaboration task. The results from the study indicate that the presence of such a display influences the behavior of group participants in the extremes of over and under participation. While influencing the quantity of time someone speaks is not directly equivalent to influencing the topics discussed, we suggest that this approach of providing peripheral displays of social information is promising for improving certain types of group interactions.

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cover image ACM Conferences
CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work
November 2004
644 pages
ISBN:1581138105
DOI:10.1145/1031607
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 06 November 2004

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Author Tags

  1. CSCW
  2. behavioral experiment
  3. collocated collaboration
  4. public displays
  5. speaker participation

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CSCW04
CSCW04: Computer Supported Cooperative Work
November 6 - 10, 2004
Illinois, Chicago, USA

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CSCW '04 Paper Acceptance Rate 53 of 176 submissions, 30%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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