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Usability and MMS uses on mobile phones

Published: 01 June 2004 Publication History

Abstract

This paper presents studies carried out in France Telecom R&D on MMS's service (multimedia messaging) available on compatible mobile phones since September 2002. With the MMS, the users can send and receive photos, pictures and sound. Two user tests enabled us to identify some difficulties of use. Currently, we carry out a global study (qualitative and quantitative) in order to understand the uses. The first results show that MMS are especially employed for private communication. The users send pictures (shooting with camera phone) and text. The camera phone users, who don't send MMS estimate that the service is too expensive. Moreover, people around about them have not always a compatible MMS mobile phone.

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    cover image ACM Conferences
    UbiMob '04: Proceedings of the 1st French-speaking conference on Mobility and ubiquity computing
    June 2004
    226 pages
    ISBN:1581139152
    DOI:10.1145/1050873
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Architecture, Réseaux et systèmes, Parallélisme, GdR-CNRS
    • ACM: Association for Computing Machinery
    • Institut IMAG: Informatique et Mathématiques Appliquées de Grenoble
    • AFIHM: Ass. Francophone d'Interaction Homme-Machine
    • GdR I3: Information, Interaction, Intelligence, GdR-CNRS
    • CNRT Télius: Centre National de Recherche Technologique Télius

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 01 June 2004

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    Author Tags

    1. MMS
    2. camera
    3. ergonomics
    4. mobile phone
    5. qualitative study
    6. quantitative study
    7. usability test

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