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Balancing strategic interests and technological requirements for mobile services

Published: 25 March 2004 Publication History

Abstract

Designing business models for mobile services is a complex undertaking because it requires multiple actors to balance different design requirements. A business model can be seen as a blueprint of four interrelated components or domains: service, technology, organization and finance domain. Little attention has been paid to how these different domains are related to one another. This knowledge is needed to enhance our understanding of what constitutes a viable business model. In this paper the interdependencies between two of these domains, namely organization and technology domain, are explored by analyzing critical design issues in business models for mobile services, i.e. partner selection, network openness, network governance, and network complexity in the organization domain, and security, quality of service, management of service profiles, system integration and accessibility in the technology domain. A causal framework is developed, which links these critical design issues to expected network value and business model viability.

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cover image ACM Other conferences
ICEC '04: Proceedings of the 6th international conference on Electronic commerce
March 2004
684 pages
ISBN:1581139306
DOI:10.1145/1052220
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 25 March 2004

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Author Tags

  1. business models
  2. mobile
  3. mobile technology
  4. organizational networks

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Cited By

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  • (2020)The New Economy and New Business ModelsA Digital Framework for Industry 4.010.1007/978-3-030-60049-5_2(25-56)Online publication date: 19-Dec-2020
  • (2019)Designing Information Systems to Facilitate Civil-Military Cooperation in Disaster ManagementEmergency and Disaster Management10.4018/978-1-5225-6195-8.ch017(371-390)Online publication date: 2019
  • (2016)Designing Information Systems to Facilitate Civil-Military Cooperation in Disaster ManagementInternational Journal of Distributed Systems and Technologies10.4018/IJDST.20161001027:4(22-40)Online publication date: Oct-2016
  • (2015)Identification of information gaps in civil-military cooperation in disaster management2015 2nd International Conference on Information and Communication Technologies for Disaster Management (ICT-DM)10.1109/ICT-DM.2015.7402030(122-129)Online publication date: Nov-2015
  • (2013)Business model requirements and challenges in the mobile telecommunication sectorJournal of Organisational Transformation & Social Change10.1386/jots.8.2.215_18:2(215-235)Online publication date: 2-Dec-2013
  • (2010)Continuous ServiceProceedings of the 2010 Ninth International Conference on Mobile Business / 2010 Ninth Global Mobility Roundtable10.1109/ICMB-GMR.2010.59(133-140)Online publication date: 13-Jun-2010

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