Article

What's in your wallet?: implications for global e-wallet design

Authors:

Scott D. Mainwaring,

Ken Anderson,

Michele F. ChangAuthors Info & Claims

CHI EA '05: CHI '05 Extended Abstracts on Human Factors in Computing Systems

Pages 1613 - 1616

https://doi.org/10.1145/1056808.1056979

Published: 02 April 2005 Publication History

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Abstract

As part of a comparative ethnographic study of everyday life of young professionals in London, Los Angeles, and Tokyo, we conducted a detailed survey of wallets and their contents, through photographs, interviews, diary studies, and observation. Despite prominent differences in culture and lifestyle, there were remarkable similarities across all three sites in terms of what wallets contained and how they were used. Individuals arrived at similar (if imperfect) solutions to common problems of temptation management and access control, identity management and partitioning, and collecting tokens of affiliation and history. Our findings suggest that future electronic wallets (e-wallets), whether physical devices or distributed functionalities, will be able to capitalize on these existing patterns, solve some of the existing problems, and encounter new challenges. Furthermore, they frame the potential value of e-wallets in a broader context than traditional concerns over privacy, security, and efficiency.

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Correia WGomes ACampos FSilva F(2024)A digital wallet experience evaluation using a Self-concept based methodHuman Factors in Design10.5965/231679631325202407613:25(76-91)Online publication date: 12-Sep-2024
https://doi.org/10.5965/2316796313252024076
Vashistha AAnderson RMare SChen JMankoff JGomes C(2019)Examining the use and non-use of mobile payment systems for merchant payments in IndiaProceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3314344.3332499(1-12)Online publication date: 3-Jul-2019
https://dl.acm.org/doi/10.1145/3314344.3332499
Chipchase JPersson PPiippo PAarras MYamamoto TAnderson RBlau BZapolski J(2005)Mobile essentialsProceedings of the 2005 conference on Designing for User eXperience10.5555/1138235.1138301(57-es)Online publication date: 3-Nov-2005
https://dl.acm.org/doi/10.5555/1138235.1138301
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What's in your wallet?: implications for global e-wallet design
1. Human-centered computing

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Published In

CHI EA '05: CHI '05 Extended Abstracts on Human Factors in Computing Systems

April 2005

1358 pages

ISBN:1595930027

DOI:10.1145/1056808

Conference Chair:
Gerrit van der Veer
Vrije Universiteit, The Netherlands
,
Program Chair:
Carolyn Gale
Stanford University, Stanford, CA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 02 April 2005

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Correia WGomes ACampos FSilva F(2024)A digital wallet experience evaluation using a Self-concept based methodHuman Factors in Design10.5965/231679631325202407613:25(76-91)Online publication date: 12-Sep-2024
https://doi.org/10.5965/2316796313252024076
Vashistha AAnderson RMare SChen JMankoff JGomes C(2019)Examining the use and non-use of mobile payment systems for merchant payments in IndiaProceedings of the 2nd ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3314344.3332499(1-12)Online publication date: 3-Jul-2019
https://dl.acm.org/doi/10.1145/3314344.3332499
Chipchase JPersson PPiippo PAarras MYamamoto TAnderson RBlau BZapolski J(2005)Mobile essentialsProceedings of the 2005 conference on Designing for User eXperience10.5555/1138235.1138301(57-es)Online publication date: 3-Nov-2005
https://dl.acm.org/doi/10.5555/1138235.1138301
Mainwaring SAnderson KChang M(2005)Living for the global cityProceedings of the 7th international conference on Ubiquitous Computing10.1007/11551201_16(269-286)Online publication date: 11-Sep-2005
https://dl.acm.org/doi/10.1007/11551201_16

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Responsibilities and implications: further thoughts on ethnography and design

Urban computing in theory and practice: towards a transdisciplinary approach

From meiwaku to tokushita!: lessons for digital money design from japan

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Responsibilities and implications: further thoughts on ethnography and design

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