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Silences and sensibilities: increasing participation in IT design

Published: 20 August 2005 Publication History

Abstract

This paper focuses on challenges of heterogeneous knowledges in participatory design. How are different experiences and knowledge negotiated in participatory design processes and how can the design process maintain sensitivity towards the subtle aspects of negotiation of knowledges? The paper reports from two design projects, the first related to design of ICT-based learning environments for workplaces in Norway and the second a research project with middle managers and care assistants from social services departments in the public sector in Sweden. As a main argument the paper focuses on the role of silence in the negotiation of knowledge. Sensitivity in design should then as well be directed towards the silent and invisible aspects of the design process, because they can be as important for the participation and design outcome.

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  • (2024)Project Engagement Technologies and Their Role in Shaping Conditions for Engagement and Care in Participatory Design ProjectsEthical and Methodological Dilemmas in Social Science Interventions10.1007/978-3-031-44119-6_2(19-34)Online publication date: 3-Feb-2024
  • (2015)Participatory Design and Design for ValuesHandbook of Ethics, Values, and Technological Design10.1007/978-94-007-6970-0_33(41-66)Online publication date: 8-May-2015
  • (2014)Participatory Design and Design for ValuesHandbook of Ethics, Values, and Technological Design10.1007/978-94-007-6994-6_33-1(1-22)Online publication date: 18-Sep-2014
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cover image ACM Other conferences
CC '05: Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
August 2005
218 pages
ISBN:1595932038
DOI:10.1145/1094562
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 August 2005

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Author Tags

  1. experimental design
  2. participation
  3. participatory design
  4. sensibility
  5. sensitive
  6. silence

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  • (2024)Project Engagement Technologies and Their Role in Shaping Conditions for Engagement and Care in Participatory Design ProjectsEthical and Methodological Dilemmas in Social Science Interventions10.1007/978-3-031-44119-6_2(19-34)Online publication date: 3-Feb-2024
  • (2015)Participatory Design and Design for ValuesHandbook of Ethics, Values, and Technological Design10.1007/978-94-007-6970-0_33(41-66)Online publication date: 8-May-2015
  • (2014)Participatory Design and Design for ValuesHandbook of Ethics, Values, and Technological Design10.1007/978-94-007-6994-6_33-1(1-22)Online publication date: 18-Sep-2014
  • (2014)ConclusionsDisentangling Participation10.1007/978-3-319-06163-4_8(111-118)Online publication date: 8-Aug-2014
  • (2013)Revealing the Socio-Technical Context of Design Settings: Toward Participatory IS DesignInternational Journal of Human-Computer Interaction10.1080/10447318.2013.76576729:4(289-307)Online publication date: Mar-2013
  • (2013)The Digital Life of Vulnerable Users: Designing with Children, Patients, and ElderlyNordic Contributions in IS Research10.1007/978-3-642-39832-2_4(53-71)Online publication date: 2013
  • (2011)From Profession to Practices in IT DesignScience, Technology, & Human Values10.1177/016224391140995737:6(708-728)Online publication date: 26-May-2011
  • (2010)Entanglements of participation, gender, power and knowledge in IT designProceedings of the 11th Biennial Participatory Design Conference10.1145/1900441.1900457(111-120)Online publication date: 29-Nov-2010
  • (2010)A socio-technical approach to making explicit interculturality in collaborative multi-disciplinary settingsProceedings of the 3rd international conference on Intercultural collaboration10.1145/1841853.1841872(121-130)Online publication date: 19-Aug-2010
  • (2010)‘But that is a systems solution to me’ – negotiations in IT designCoDesign10.1080/157108810036718826:1(25-41)Online publication date: Mar-2010
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