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Pilot testing the DigiQUAL™ protocol: lessons learned

Published: 11 June 2006 Publication History

Abstract

The Association of Research Libraries is developing the DigiQUAL™ protocol to assess the service quality provided by digital libraries (DLs). In 2005, statements about DL service quality were put through a two-step validation process with DL developers and then with users in an online survey.

References

[1]
Ainsworth, S., Honey, M., Johnson, W.L., et al. (2005). Cyberinfrastructure for Education and Learning for the Future: A Vision and Research Agenda. Computing Research Association, Washington, DC.
[2]
Cook, C., Heath, F., Kyrillidou, M., et al. (2003). Developing an NSDL LibQUAL+™ Protocol: An E-service for Assessing the Library of the 21st Century. Washington, D.C.:. ARL
[3]
Griffin, S. (2005). Funding for Digital Libraries: Past and Present. D-Lib Magazine, 11 (7/8).
[4]
Kyrillidou, M. & Giersch, S. (2005). Developing the DigiQUAL Protocol for Digital Library Evaluation. Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries, Denver, CO: 172--173.

Cited By

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  • (2006)Research methods in computingWorking group reports on ITiCSE on Innovation and technology in computer science education10.1145/1189215.1189180(96-114)Online publication date: 26-Jun-2006
  • (2006)Research methods in computingACM SIGCSE Bulletin10.1145/1189136.118918038:4(96-114)Online publication date: 26-Jun-2006

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  1. Pilot testing the DigiQUAL™ protocol: lessons learned

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        cover image ACM Conferences
        JCDL '06: Proceedings of the 6th ACM/IEEE-CS joint conference on Digital libraries
        June 2006
        402 pages
        ISBN:1595933549
        DOI:10.1145/1141753
        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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        New York, NY, United States

        Publication History

        Published: 11 June 2006

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        Author Tags

        1. digital library service quality
        2. educational digital libraries
        3. evaluation
        4. libraries

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        JCDL06
        JCDL06: Joint Conference on Digital Libraries 2006
        June 11 - 15, 2006
        NC, Chapel Hill, USA

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        Overall Acceptance Rate 415 of 1,482 submissions, 28%

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        Cited By

        View all
        • (2006)Research methods in computingWorking group reports on ITiCSE on Innovation and technology in computer science education10.1145/1189215.1189180(96-114)Online publication date: 26-Jun-2006
        • (2006)Research methods in computingACM SIGCSE Bulletin10.1145/1189136.118918038:4(96-114)Online publication date: 26-Jun-2006

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