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A comparative study of the effect of search feature design on user experience in digital libraries (DLs)

Published: 06 August 2006 Publication History

Abstract

This study investigates the impact of different search feature designs in DLs on user search experience. The results indicate that the impact is significant in terms of the number of queries issued, search steps, zero-hits pages returned, and search errors.

References

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Belkin, N. J., Cool, C., Kelly, D., Kim, G., Kim, J.-Y., Lee, H.-J., Muresan, G., Tang, M.-C., and Yuan, X.-J. Query length in interactive information retrieval. Proceedings of the 26th annual international ACM SIGIR (Toronto, CA, Jul. 28-Aug. 01, 2003)
[2]
Hartson, H. R., Shivakumar, P., and Perez-Quinones, M. A. Usability inspection of digital libraries: a case study. International Journal of Digital Library, 4 (2004), 108--123.
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Kengeri, R., Seals, C. D., Harley, H. D., Reddy, H. R., & Fox, E. A. Usability study of digital libraries: ACM, IEEE-CS, NCSTRL, NDLTD. International Journal of Digital Library, 2 (1999), 157--169.
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Rao, R., Pedersen, J. O., Hearst, M. A., Mackinlay, J. D., Card, S. K., Masinter, L., Halvorsen, P.-K., & Robertson, G. G. Rich interaction in the digital library. Communications of the ACM, 38, 4 (1995), 29--39.
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Shenierderman, B., and Plainsant, C. Designing the user interface. Pearson, New York, NY, 2005.
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Shiri, A. and Molberg, K. Interfaces to knowledge organization systems in Canadian digital library collections. Online information Review, 29, 6 (Nov. 2005), 604--620.

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  1. A comparative study of the effect of search feature design on user experience in digital libraries (DLs)

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      cover image ACM Conferences
      SIGIR '06: Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
      August 2006
      768 pages
      ISBN:1595933697
      DOI:10.1145/1148170
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 06 August 2006

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      Author Tags

      1. digital libraries
      2. search feature design
      3. user search experience

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      SIGIR06
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      SIGIR06: The 29th Annual International SIGIR Conference
      August 6 - 11, 2006
      Washington, Seattle, USA

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      Overall Acceptance Rate 792 of 3,983 submissions, 20%

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