Article

Determining the impact of computer frustration on the mood of blind users browsing the web

Authors:

Jonathan Lazar,

Aaron AllenAuthors Info & Claims

Assets '06: Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility

Pages 149 - 156

https://doi.org/10.1145/1168987.1169013

Published: 23 October 2006 Publication History

Abstract

While previous studies have investigated the impact of frustration on computer users' mood as well as the causes of frustration, no research has ever been conducted to examine the relationship between computer frustrations and mood change for users with visual impairment. In this paper, we report on a study that examined the frustrating experiences and mood change of 100 participants, all with visual impairments, when they were browsing the web. The result shows that frustration does cause the participants' mood to deteriorate. However, the amount of time lost due to frustrating situations does not have a significant impact on users' mood, which is very different from the previous research on users without visual impairment. The impact on work seems to have the greatest impact on user mood.

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Cited By

Ali AWang HGong MMehmood K(2023)Conservation of resources theory perspective of social media ostracism influence on lurking intentionsBehaviour & Information Technology10.1080/0144929X.2022.215987343:1(212-229)Online publication date: 6-Jan-2023
https://doi.org/10.1080/0144929X.2022.2159873
Baldwin MMankoff JNardi BHayes G(2020)An Activity Centered Approach to Nonvisual Computer InteractionACM Transactions on Computer-Human Interaction10.1145/337421127:2(1-27)Online publication date: 20-Mar-2020
https://dl.acm.org/doi/10.1145/3374211
Easton C(2020)European Union Law Relating to Access to Online Technology for Disabled People in the Context of the WorkplaceThe Palgrave Handbook of Disability at Work10.1007/978-3-030-42966-9_17(293-312)Online publication date: 18-Nov-2020
https://doi.org/10.1007/978-3-030-42966-9_17
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Determining the impact of computer frustration on the mood of blind users browsing the web

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cover image ACM Conferences

Assets '06: Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility

October 2006

316 pages

ISBN:1595932909

DOI:10.1145/1168987

General Chair:
Simeon Keates
IBM T.J. Watson Research Center, USA
,
Program Chair:
Simon Harper
University of Manchester, UK

Copyright © 2006 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 23 October 2006

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ASSETS06

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ASSETS06: The 8th International ACM SIGACCESS Conference on Computers and Accessibility

October 23 - 25, 2006

Oregon, Portland, USA

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Cited By

Ali AWang HGong MMehmood K(2023)Conservation of resources theory perspective of social media ostracism influence on lurking intentionsBehaviour & Information Technology10.1080/0144929X.2022.215987343:1(212-229)Online publication date: 6-Jan-2023
https://doi.org/10.1080/0144929X.2022.2159873
Baldwin MMankoff JNardi BHayes G(2020)An Activity Centered Approach to Nonvisual Computer InteractionACM Transactions on Computer-Human Interaction10.1145/337421127:2(1-27)Online publication date: 20-Mar-2020
https://dl.acm.org/doi/10.1145/3374211
Easton C(2020)European Union Law Relating to Access to Online Technology for Disabled People in the Context of the WorkplaceThe Palgrave Handbook of Disability at Work10.1007/978-3-030-42966-9_17(293-312)Online publication date: 18-Nov-2020
https://doi.org/10.1007/978-3-030-42966-9_17
Shoaib MHussain IMirza H(2019)Automatic switching between speech and non-speech: adaptive auditory feedback in desktop assistance for the visually impairedUniversal Access in the Information Society10.1007/s10209-019-00696-5Online publication date: 16-Oct-2019
https://doi.org/10.1007/s10209-019-00696-5
Zolyomi AShukla ASnyder JHurst AFindlater LMorris M(2017)Technology-Mediated SightProceedings of the 19th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3132525.3132552(220-229)Online publication date: 19-Oct-2017
https://dl.acm.org/doi/10.1145/3132525.3132552
Baldwin MLee STakayama LTruong K(2017)Beyond auditionProceedings of the 2017 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2017 ACM International Symposium on Wearable Computers10.1145/3123024.3123201(330-334)Online publication date: 11-Sep-2017
https://dl.acm.org/doi/10.1145/3123024.3123201
Zolyomi AShukla ASnyder JFeng JHuenerfauth M(2016)Social Dimensions of Technology-Mediated SightProceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/2982142.2982190(299-300)Online publication date: 23-Oct-2016
https://dl.acm.org/doi/10.1145/2982142.2982190
Aizpurua AHarper SVigo M(2016)Exploring the relationship between web accessibility and user experienceInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2016.03.00891:C(13-23)Online publication date: 1-Jul-2016
https://dl.acm.org/doi/10.1016/j.ijhcs.2016.03.008
Graham GChandrashekar S(2016)Inclusive Process and Tool for Evaluation of Accessible User Experience (AUX)Universal Access in Human-Computer Interaction. Methods, Techniques, and Best Practices10.1007/978-3-319-40250-5_6(59-69)Online publication date: 21-Jun-2016
https://doi.org/10.1007/978-3-319-40250-5_6
Pascual ARibera MGranollers TCoiduras J(2014)Impact of Accessibility Barriers on the Mood of Blind, Low-vision and Sighted UsersProcedia Computer Science10.1016/j.procs.2014.02.04727(431-440)Online publication date: 2014
https://doi.org/10.1016/j.procs.2014.02.047
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