Article

Modified contextual design as a field evaluation method

Authors:

Sharon McDonald,

Kelly Monahan,

Gilbert CocktonAuthors Info & Claims

NordiCHI '06: Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles

Pages 437 - 440

https://doi.org/10.1145/1182475.1182531

Published: 14 October 2006 Publication History

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Abstract

Downstream utility is a critical success factor for usability evaluation methods, in terms of the extent to which they can deliver value. In this paper we argue that field methods can significantly improve downstream utility through the added value they provide in terms of the range of usability problems they uncover and the contextual information they yield on user difficulties and their causal explanations. By way of an example we describe our experience of applying an adaptation of Rapid Contextual Design called Rapid Contextual Evaluation in a small scale field evaluation of a course administration system.

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Holtzblatt, K., Wendell, J. & Wood, S. Rapid Contextual Design, Morgan Kaufmann Publishers Inc, US, (2005)

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John, B. E. & Marks, S. J Tracking the effectiveness of usability evaluation methods. Behaviour and Information Technology, Vol 16, (1997), 188--202

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Kaikkonen, A, Kallio. T., Kekalainen, A., Kankainen, A. and Cankar, M. Usability testing of mobile applications: a comparison between laboratory and field testing. Journal of Usability Studies 1 (1), (2005), 4--16.

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Cited By

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Jandacka DDecky MHodasova KPisca PBriliak D(2022)Influence of the Urban Intersection Reconstruction on the Reduction of Road Traffic Noise PollutionApplied Sciences10.3390/app1217887812:17(8878)Online publication date: 4-Sep-2022
https://doi.org/10.3390/app12178878
Trojanová MHodásová KKleštincová M(2022)Contextual Design of Road Traffic Noise Reducing DevicesCivil and Environmental Engineering10.2478/cee-2022-004918:2(515-522)Online publication date: 14-Dec-2022
https://doi.org/10.2478/cee-2022-0049
Cockton G(2020)Worth-Focused Design, Book 2: Approaches, Contextx, and Case StudiesSynthesis Lectures on Human-Centered Informatics10.2200/S01000ED1V02Y202003HCI04713:2(i-203)Online publication date: 9-Apr-2020
https://doi.org/10.2200/S01000ED1V02Y202003HCI047
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Index Terms

Modified contextual design as a field evaluation method
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

NordiCHI '06: Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles

October 2006

517 pages

ISBN:1595933255

DOI:10.1145/1182475

Editors:
Anders Mørch
University of Oslo, Norway
,
Konrad Morgan
University of Bergen, Norway
,
Tone Bratteteig
University of Oslo, Norway
,
Gautam Ghosh
Userminded, Norway
,
Dag Svanaes
Norwegian University of Science and Technology, Trondheim, Norway

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

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Published: 14 October 2006

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NORDICHI06

NORDICHI06: The 4th Nordic Conference on Human-Computer Interaction

October 14 - 18, 2006

Oslo, Norway

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Overall Acceptance Rate 379 of 1,572 submissions, 24%

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View all

Jandacka DDecky MHodasova KPisca PBriliak D(2022)Influence of the Urban Intersection Reconstruction on the Reduction of Road Traffic Noise PollutionApplied Sciences10.3390/app1217887812:17(8878)Online publication date: 4-Sep-2022
https://doi.org/10.3390/app12178878
Trojanová MHodásová KKleštincová M(2022)Contextual Design of Road Traffic Noise Reducing DevicesCivil and Environmental Engineering10.2478/cee-2022-004918:2(515-522)Online publication date: 14-Dec-2022
https://doi.org/10.2478/cee-2022-0049
Cockton G(2020)Worth-Focused Design, Book 2: Approaches, Contextx, and Case StudiesSynthesis Lectures on Human-Centered Informatics10.2200/S01000ED1V02Y202003HCI04713:2(i-203)Online publication date: 9-Apr-2020
https://doi.org/10.2200/S01000ED1V02Y202003HCI047
Cockton G(2020)Worth-Focused Design: Book 1: Balance,Integration, and GenerositySynthesis Lectures on Human-Centered Informatics10.2200/S00992ED1V01Y202002HCI04613:2(i-143)Online publication date: 9-Apr-2020
https://doi.org/10.2200/S00992ED1V01Y202002HCI046
Hertzum M(2020)Usability Testing: A Practitioner's Guide to Evaluating the User ExperienceSynthesis Lectures on Human-Centered Informatics10.2200/S00987ED1V01Y202001HCI0451:1(i-105)Online publication date: 9-Mar-2020
https://doi.org/10.2200/S00987ED1V01Y202001HCI045
Riihiaho S(2017)Usability TestingThe Wiley Handbook of Human Computer Interaction10.1002/9781118976005.ch14(255-275)Online publication date: 28-Dec-2017
https://doi.org/10.1002/9781118976005.ch14
Edwards HMcDonald SYoung SHvannberg ELárusdóttir MBlandford AGulliksen J(2010)Choosing field methodsProceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries10.1145/1868914.1868993(639-642)Online publication date: 16-Oct-2010
https://dl.acm.org/doi/10.1145/1868914.1868993
de Ruyter BAarts E(2010)Experience Research: a Methodology for Developing Human-centered InterfacesHandbook of Ambient Intelligence and Smart Environments10.1007/978-0-387-93808-0_39(1039-1067)Online publication date: 2010
https://doi.org/10.1007/978-0-387-93808-0_39
Monahan KLahteenmaki MMcDonald SCockton GEngland D(2008)An investigation into the use of field methods in the design and evaluation of interactive systemsProceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 110.5555/1531514.1531528(99-108)Online publication date: 1-Sep-2008
https://dl.acm.org/doi/10.5555/1531514.1531528

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Users' design feedback in usability evaluation: a literature review

Usability Evaluation of FURS Robot Control Panel Interface Design Based on SUS

Contextual Research: Why We Need to Research in Context to Deliver Great Products

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