ABSTRACT
Watching video online is becoming increasingly popular, and new video streaming technologies have the potential to transform video watching from a passive, isolating experience into an active, socially engaging experience. However, the viability of an active social experience is unclear: both chatting and watching video require attention, and may interfere with one another and detract from the experience. In this paper, we empirically examine the activity of chatting while watching video online. We examine how groups of friends and strangers interact, and find that chat has a positive influence on social relationships, and people chat despite being distracted. We discuss the benefits and opportunities provided by mixing chat and video, uncover some of the attentional and social challenges inherent in this combination of media, and provide guidance for structuring the viewing experience.
- Arkin, R. M., and Burger, J. M. Effects of unit relation tendencies on interpersonal attraction. Social Psychology Quarterly, 1980, 43, 380--391.Google ScholarCross Ref
- Brown, B., Barkhuus, L. The television will be revolutionized: effects of PVRs and filesharing on television watching. In Proc. of CHI 2006. ACM Press, New York, NY, 663--666. Google ScholarDigital Library
- Cartwright, D., and Zander, A. Group cohesiveness: Introduction. 1953. In D. Cartwright & A. Zander (Eds.), Group dynamics: Research and theory. Evanston, IL: Row Peterson.Google Scholar
- Coppens, T., Trappeniers, L., Godon, M. AmigoTV: towards a social TV experience. In Proc. EuroITV 2004, University of Brighton, U.K.Google Scholar
- Chu, Y., Ganjam, A., Ng, T. S. E., Rao, S., Sripanidkulchai, K., Zhan, J., Zhang, H. Early experience with an Internet broadcast system based on overlay multicast. In USENIX Annual Technical Conference, 2004. Google ScholarDigital Library
- Chuah, M. Reality instant messaging: injecting a dose of reality into online chat. In CHI 2003 Extended Abstracts. ACM Press, New York, NY, 926--927. Google ScholarDigital Library
- Czerwinski, M., Cutrell, E., & Horvitz, E. Instant messaging and interruption: Influence of task type on performance. Proceedings of OZCHI 2000, Sydney, Australia, Dec. 4--8.Google Scholar
- Deaux, K., & Major, B. (1987). Putting gender into context: An interactive model of gender-related behavior. Psychological Review, 94, 369--389.Google Scholar
- Finn, S. and Gorr, M.B. Social isolation and social support as correlates of television viewing motivation. Communications Research, 2001, 15, 135--158.Google ScholarCross Ref
- Fuller, R. and Sheehy--Skeffington, A. Effects of group laughter on responses to humorous material: A replication and extension. Psychological Reports, 1974, 35 (1, pt. 2), 531--534.Google ScholarCross Ref
- Geerts, D. Comparing voice chat and text chat in a communication tool for interactive television. In Proc. NordiCHI 2006. ACM Press, New York, NY, 461--464. Google ScholarDigital Library
- Helft, M. Young Internet Producers, Bankrolled, Are Seeking Act II. The New York Times (Sept. 25, 2006), http://www.nytimes.com/2006/09/25/technology/25digg.htmlGoogle Scholar
- Hills, P., and Argyle, M. Positive moods derived from leisure and their relationships to happiness and personality. Personality and Individual Differences, 1998, 25, 523--535.Google ScholarCross Ref
- Luyten, K., Thys, K., Huypens, S., and Connix, K. Telebuddies: social stitching with interactive television. In CHI 2006 Extended Abstracts. ACM Press, New York, NY, 1049--1054. Google ScholarDigital Library
- McKenna, K. Y. A., Green, A. S., & Gleason, M. E. J. Relationship formation on the Internet: What's the big attraction? Journal of Social Issues, 2002, 58(1), 9--31.Google ScholarCross Ref
- Nardi, B., and Harris, J. Strangers and friends: Collaborative play in World of Warcraft. In Proc. CSCW 2006. ACM Press, New York, NY, 149--158. Google ScholarDigital Library
- Oehlberg, L., Ducheneaut, N., Thornton, J. D., Moore, R. J., Nickell, E. Social TV: Designing for distributed, sociable television viewing. In Proc. EuroITV 2006, Athens, Greece.Google Scholar
- Powazek, D. M. Design for community: The art of connecting real people in virtual places. 2002. Indianapolis, IN: New Riders Publishing. Google ScholarDigital Library
- Putnam, R. D. Tuning in, tuning out: The strange disappearance of social capital in America. PS: Political Science and Politics, 1995, 28(4), 664--683.Google ScholarCross Ref
- Regan, T., and Todd, I. Media center buddies: instant messaging around a media center. In Proc. NordiCHI 2004. ACM Press, New York, NY, 141--144. Google ScholarDigital Library
- Slater, M., Sadagic, A., and Schroeder, R. Small--group behavior in a virtual and real environment: A comparative study. Presence, Teleoperators and Virtual Environments, 2000, 9(1), 37--51. Google ScholarDigital Library
- Utz, S. Social identification and interpersonal attraction in MUDs. Swiss Journal of Psychology, 2003, 62(2), 91--101.Google ScholarCross Ref
- Welford, A. T. Single channel operation in the brain. Acta Psychologica, 1967, 27, 5--21.Google ScholarCross Ref
- Weisz, J. D., Erickson, T., and Kellogg, W. A. Synchronous broadcast messaging: The use of ICT. In Proc. CHI 2006. ACM Press, New York, NY, 1293--1302. Google ScholarDigital Library
- Wickens, C. D. Multiple resources and performance prediction. Theoretical Issues in Ergonomics Science, 2002, 3(2), 159--177.Google ScholarCross Ref
Index Terms
- Watching together: integrating text chat with video
Recommendations
How text and audio chat change the online video experience
UXTV '08: Proceedings of the 1st international conference on Designing interactive user experiences for TV and videoMany online video sites provide a text chat feature so viewers can chat with others while watching videos. How does chatting affect their experience? Would audio chat be more fun or would it be too distracting? The richer medium of audio may more ...
Co-Viewing Room: Mobile TV Content Sharing in Social Chat
CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing SystemsTV watching is a common leisure activity, and people often use the opportunity of TV watching to socialize with other co-watchers. However, when potential TV co-watchers like friends or family members are distributed in different locations, the social ...
Interactivity and user participation in the television lifecycle: creating, sharing, and controlling content
UXTV '08: Proceedings of the 1st international conference on Designing interactive user experiences for TV and videoInteractive TV research encompasses a rather diverse body of work (e.g. multimedia, HCI, CSCW, UIST, user modeling, media studies) that has accumulated over the past 20 years. In this article, we highlight the state-of-the-art and consider two basic ...
Comments