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Navigating the intranet with high precision

Published: 08 May 2007 Publication History

Abstract

Despite the success of web search engines, search over large enterprise intranets still suffers from poor result quality. Earlier work [6] that compared intranets and the Internet from the view point of keyword search has pointed to several reasons why the search problem is quite different in these two domains. In this paper, we address the problem of providing high quality answers to navigational queries in the intranet (e.g., queries intended to find product or personal home pages, service pages, etc.). Our approach is based on offline identification of navigational pages, intelligent generation of term-variants to associate with each page, and the construction of separate indices exclusively devoted to answering navigational queries. Using a testbed of 5.5M pages from the IBM intranet, we present evaluation results that demonstrate that for navigational queries, our approach of using custom indices produces results of significantly higher precision than those produced by a general purpose search algorithm.

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    cover image ACM Conferences
    WWW '07: Proceedings of the 16th international conference on World Wide Web
    May 2007
    1382 pages
    ISBN:9781595936547
    DOI:10.1145/1242572
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    Published: 08 May 2007

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    Author Tags

    1. enterprise search
    2. high precision information retrieval
    3. intranet search

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    WWW'07: 16th International World Wide Web Conference
    May 8 - 12, 2007
    Alberta, Banff, Canada

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    Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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    • (2014)Enterprise search in the big data eraProceedings of the VLDB Endowment10.14778/2733004.27330717:13(1717-1718)Online publication date: 1-Aug-2014
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    • (2014)Cleaning inconsistencies in information extraction via prioritized repairsProceedings of the 33rd ACM SIGMOD-SIGACT-SIGART symposium on Principles of database systems10.1145/2594538.2594540(164-175)Online publication date: 18-Jun-2014
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