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Investigating the querying and browsing behavior of advanced search engine users

Published: 23 July 2007 Publication History

Abstract

One way to help all users of commercial Web search engines be more successful in their searches is to better understand what those users with greater search expertise are doing, and use this knowledge to benefit everyone. In this paper we study the interaction logs of advanced search engine users (and those not so advanced) to better understand how these user groups search. The results show that there are marked differences in the queries, result clicks, post-query browsing, and search success of users we classify as advanced (based on their use of query operators), relative to those classified as non-advanced. Our findings have implications for how advanced users should be supported during their searches, and how their interactions could be used to help searchers of all experience levels find more relevant information and learn improved searching strategies.

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      cover image ACM Conferences
      SIGIR '07: Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
      July 2007
      946 pages
      ISBN:9781595935977
      DOI:10.1145/1277741
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Publication History

      Published: 23 July 2007

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      Author Tags

      1. advanced search features
      2. expert searching
      3. query formulation
      4. query syntax

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      SIGIR07
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      SIGIR07: The 30th Annual International SIGIR Conference
      July 23 - 27, 2007
      Amsterdam, The Netherlands

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      Overall Acceptance Rate 792 of 3,983 submissions, 20%

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