Article

Improvements to a speech-enabled user assistance system based on pilot study results

Authors:

Gavin RussellAuthors Info & Claims

SIGDOC '07: Proceedings of the 25th annual ACM international conference on Design of communication

Pages 42 - 47

https://doi.org/10.1145/1297144.1297153

Published: 22 October 2007 Publication History

Abstract

User assistance, as implemented in most commercial computing applications deployed today, has a number of well documented limitations. Speech technology can be used to complement traditional user assistance techniques and mitigate some of these problems. This paper reports the results from a pilot study conducted on a speech-enabled user assistance system, and describes improvements to the system made as a result of that initial study.

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Cited By

Costa CAlturas BCosta CProtopsaltis A(2010)Social networks and design of communicationProceedings of the Workshop on Open Source and Design of Communication10.1145/1936755.1936759(11-14)Online publication date: 8-Nov-2010
https://dl.acm.org/doi/10.1145/1936755.1936759
Costa CAparício MO'Neill HAparicio MCosta CProtopsaltis A(2008)Web application and design of communicationProceedings of the 26th annual ACM international conference on Design of communication10.1145/1456536.1456559(111-116)Online publication date: 22-Sep-2008
https://dl.acm.org/doi/10.1145/1456536.1456559
Kehoe ANeff FPitt Iter Hofte HMulder I(2008)Evaluation of pause intervals between haptic/audio cues and subsequent speech informationProceedings of the 10th international conference on Human computer interaction with mobile devices and services10.1145/1409240.1409285(347-350)Online publication date: 2-Sep-2008
https://dl.acm.org/doi/10.1145/1409240.1409285
Show More Cited By

Index Terms

Improvements to a speech-enabled user assistance system based on pilot study results
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

SIGDOC '07: Proceedings of the 25th annual ACM international conference on Design of communication

October 2007

286 pages

ISBN:9781595935885

DOI:10.1145/1297144

General Chair:
David Novick
The University of Texas at El Paso, TX
,
Program Chair:
Clay Spinuzzi
The University of Texas at Austin, TX

Copyright © 2007 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 22 October 2007

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SIGDOC07: The 25th ACM International Conference on Design of Communication

October 22 - 24, 2007

Texas, El Paso, USA

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Overall Acceptance Rate 355 of 582 submissions, 61%

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Cited By

Costa CAlturas BCosta CProtopsaltis A(2010)Social networks and design of communicationProceedings of the Workshop on Open Source and Design of Communication10.1145/1936755.1936759(11-14)Online publication date: 8-Nov-2010
https://dl.acm.org/doi/10.1145/1936755.1936759
Costa CAparício MO'Neill HAparicio MCosta CProtopsaltis A(2008)Web application and design of communicationProceedings of the 26th annual ACM international conference on Design of communication10.1145/1456536.1456559(111-116)Online publication date: 22-Sep-2008
https://dl.acm.org/doi/10.1145/1456536.1456559
Kehoe ANeff FPitt Iter Hofte HMulder I(2008)Evaluation of pause intervals between haptic/audio cues and subsequent speech informationProceedings of the 10th international conference on Human computer interaction with mobile devices and services10.1145/1409240.1409285(347-350)Online publication date: 2-Sep-2008
https://dl.acm.org/doi/10.1145/1409240.1409285
Kehoe APitt I(2008)Implementing a Multimodal Interface to a DITA User Assistance RepositoryProceedings of the 5th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems10.1007/978-3-540-70987-9_41(308-311)Online publication date: 29-Jul-2008
https://dl.acm.org/doi/10.1007/978-3-540-70987-9_41

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