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Distributed value system matrix: a new use for distributed usability testing

Published: 22 October 2007 Publication History

Abstract

In this paper, I make the case that User-Centered Design (UCD) principles, specifically those principles that view design through the lens of distributed usability, should be at the center of research into how organizations determine and value writing work. Based in activity theory, my argument for such an approach is that UCD principles, grounded in notions of Distributed Usability, function well as a research method to determine organizational values that may be invisible or ill defined. Activity theory as it currently stands contains but does not foreground what and how an organization values as good writing for a particular situation. By using activity theory and distributed usability to develop what I call a Distributed Value System Matrix, organizations would be able to see how differing documents may be doing the same work within and between different contexts. Such knowledge should be of great value for smaller organizations where members often engage in a variety of writing tasks and for professional writers who move project to project, context to context. I include a brief example of what such a research project looks like in an academic context.

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  • (2021)The Price is Right: An Orders of Worth Analysis of Positions on Housing PricesProceedings of the 39th ACM International Conference on Design of Communication10.1145/3472714.3473632(128-134)Online publication date: 12-Oct-2021
  • (2017)Introduction Discussion Board Forums in Online Writing Courses Are EssentialHandbook of Research on Writing and Composing in the Age of MOOCs10.4018/978-1-5225-1718-4.ch018(294-316)Online publication date: 2017
  • (2012)A qualitative metasynthesis of activity theory in SIGDOC proceedings 2001-2011Proceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379120(341-348)Online publication date: 3-Oct-2012

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cover image ACM Conferences
SIGDOC '07: Proceedings of the 25th annual ACM international conference on Design of communication
October 2007
286 pages
ISBN:9781595935885
DOI:10.1145/1297144
  • General Chair:
  • David Novick,
  • Program Chair:
  • Clay Spinuzzi
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 22 October 2007

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Author Tags

  1. activity theory
  2. collaboration
  3. distributed usability
  4. distributed value system matrix
  5. institutional value
  6. writing

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Cited By

View all
  • (2021)The Price is Right: An Orders of Worth Analysis of Positions on Housing PricesProceedings of the 39th ACM International Conference on Design of Communication10.1145/3472714.3473632(128-134)Online publication date: 12-Oct-2021
  • (2017)Introduction Discussion Board Forums in Online Writing Courses Are EssentialHandbook of Research on Writing and Composing in the Age of MOOCs10.4018/978-1-5225-1718-4.ch018(294-316)Online publication date: 2017
  • (2012)A qualitative metasynthesis of activity theory in SIGDOC proceedings 2001-2011Proceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379120(341-348)Online publication date: 3-Oct-2012

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