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Requirements gathering with diverse user groups and stakeholders

Published:05 April 2008Publication History

ABSTRACT

An interactive theatre piece has been designed to facilitate requirements gathering with a diverse range of user groups and stakeholders within the conceptual stage of telecare equipment for the home environment. The piece has been devised and produced by theatre professionals in consultation with computer engineers as part of a major research programme developing computer systems to support older and disabled people. By the interaction of a researcher, two actors and some video-clips, this piece demonstrates: a) the vital importance of all stakeholders being properly consulted and for them to inter-communicate well, and b) the role of theatre as a tool in this process.

The rationale and methodology of this technique is discussed in an interactive session with the audience.

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References

  1. Boal, A. The Rainbow of Desire. Routledge, London, UK, 1995.Google ScholarGoogle Scholar
  2. Morgan M., and Newell, A.F. Interface between two disciplines - the development of theatre as a research tool. In Proc. HCI International 2007, Part I., Lecture Notes in Computer Science, Vol. 4550, Springer (2007), 184--193. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Newell, A.F., Carmichael, A., Morgan, M., and Dickinson, A. The use of theatre in requirements gathering and usability studies. Interacting with Computers 18, 5 (2006), 996--1011. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Newell, A.F., Gregor P., and Alm, N. HCI for older and disabled people in the Queen Mother Research Centre at Dundee University, Scotland. Ext. Abstracts CHI '06, ACM Press (2006), 299--302. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Scottish Executive. First Report for the Range and Capacity Review: Projections of Community Care Services Users, Workforce and Costs. Edinburgh, Scotland, UK, 2004.Google ScholarGoogle Scholar

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      • Published in

        cover image ACM Conferences
        CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing Systems
        April 2008
        2035 pages
        ISBN:9781605580128
        DOI:10.1145/1358628

        Copyright © 2008 ACM

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 5 April 2008

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