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The effects of spatial processing load and collaboration technology on team performance in a simulated C2 environment

Published: 28 August 2007 Publication History

Abstract

Motivation -- To address the effects of spatial processing load and text-based collaborative tools on team performance in command and control environments.
Research approach -- Thirty-two people served as paid participants in this study. Teams of two participants competed against a computer opponent in a RoboFlag simulation based on 'capture-the-flag.' Participants either could or could not see their teammates' simulated vehicles during a trial, and they were restricted to no communication, verbal communication, text-based communication, or verbal and text communication.
Findings/design -- Spatial processing load substantially impacted team performance and participants' ratings of workload and situational awareness. Team communication condition influenced workload, situational awareness, and team communications, but did not affect team performance.
Take away message -- Results of the current experiment support and extend previous research concerning the effects of collaborative technologies on team performance in C2 environments.

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Cannon-Bowers, J. A., Salas, E., & Converse, S. (1993). Shared mental models in expert team decision making. In N. J. Castellan (Ed.), Individual and Group Decision Making (pp. 221--246). Hillsdale, NJ: Erlbaum.
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Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In P. A. Hancock and N. Meshkati (Eds.), Human Mental Workload (pp. 139--183). Amsterdam: Elsevier Science/North Holland.
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Taylor, R. M. (1990). Situational awareness rating technique (SART): The development of a tool for aircrew systems design. In Situational Awareness in Aerospace Operations (AGARD-CP-478, pp. 3--1 and 3--17). Neuilly Sur Seine, France: NATO-AGARD.
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cover image ACM Conferences
ECCE '07: Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!
August 2007
334 pages
ISBN:9781847998491
DOI:10.1145/1362550
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • The British Computer Society
  • ACM: Association for Computing Machinery
  • SIGCHI: Specialist Interest Group in Computer-Human Interaction of the ACM
  • Interactions, the Human-Computer Interaction Specialist Group of the BCS
  • Middlesex University, London, School of Computing Science
  • European Office of Aerospace Research and Development, Air Force Office of Scientific Research, United States Air Force Research Laboratory
  • EACE: European Association of Cognitive Ergonomics
  • Brunel University, West London, Department of Information Systems and Computing

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 28 August 2007

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Author Tags

  1. RoboFlag simulation
  2. collaboration technology
  3. command and control
  4. team performance

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ECCE07
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ECCE07: European Conference on Cognitive Ergonomics 2007
August 28 - 31, 2007
London, United Kingdom

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Overall Acceptance Rate 56 of 91 submissions, 62%

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