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Experiencing real-world interaction: results from a NFC user experience field trial

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Harald SchwabAuthors Info & Claims

MobileHCI '07: Proceedings of the 9th international conference on Human computer interaction with mobile devices and services

Pages 234 - 237

https://doi.org/10.1145/1377999.1378012

Published: 09 September 2007 Publication History

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Abstract

Mobile devices equipped with near-field communication can be used in a variety of settings to interact with the real world. In this study, we assessed user experiences with such mobile devicesfor different groups of users to better understand the possibilities of NFC in real-world interaction, based on a complementary set of studies (diary study, online survey, experience study, focus group and idea development workshop) in a large field-trial, wherea group of 75 users interacted with NFC-services. The studies show a large variety in application domains and business potential. However, analyses of the current situation also show user experience breakdowns due to functional failures, missing feedback, inconsistent interaction models and absent affordances.

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Chen WLin SPeng ZParizi FHeo SPatel SMatusik WZhao WStankovic J(2024)ViObjectProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36435478:1(1-26)Online publication date: 6-Mar-2024
https://dl.acm.org/doi/10.1145/3643547
Gong TCho HLee BLee SMandryk RHancock MPerry MCox A(2018)Identifying Everyday Objects with a Smartphone KnockExtended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3170427.3188514(1-6)Online publication date: 20-Apr-2018
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Santhana Kumar PBechinie MTscheligi M(2018)NFC Payments – Gaps Between User Perception and RealityPrivacy and Identity Management. The Smart Revolution10.1007/978-3-319-92925-5_23(346-353)Online publication date: 9-Jun-2018
https://doi.org/10.1007/978-3-319-92925-5_23
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Published In

MobileHCI '07: Proceedings of the 9th international conference on Human computer interaction with mobile devices and services

September 2007

352 pages

ISBN:9781595938626

DOI:10.1145/1377999

General Chairs:
Adrian David Cheok
Singapore
,
Luca Chittaro
Italy

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 09 September 2007

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MobileHCI07

MobileHCI07: 9th International Conference is Human Computer Interaction with Mobile Devices and Services

September 9 - 12, 2007

Singapore

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Overall Acceptance Rate 202 of 906 submissions, 22%

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Chen WLin SPeng ZParizi FHeo SPatel SMatusik WZhao WStankovic J(2024)ViObjectProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36435478:1(1-26)Online publication date: 6-Mar-2024
https://dl.acm.org/doi/10.1145/3643547
Gong TCho HLee BLee SMandryk RHancock MPerry MCox A(2018)Identifying Everyday Objects with a Smartphone KnockExtended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3170427.3188514(1-6)Online publication date: 20-Apr-2018
https://dl.acm.org/doi/10.1145/3170427.3188514
Santhana Kumar PBechinie MTscheligi M(2018)NFC Payments – Gaps Between User Perception and RealityPrivacy and Identity Management. The Smart Revolution10.1007/978-3-319-92925-5_23(346-353)Online publication date: 9-Jun-2018
https://doi.org/10.1007/978-3-319-92925-5_23
Santhana Kumar PBechinie MTscheligi M(2018)Changed the Cup, Not the Saucer – NFC Payments in SupermarketsHCI International 2018 – Posters' Extended Abstracts10.1007/978-3-319-92285-0_43(309-313)Online publication date: 7-Jun-2018
https://doi.org/10.1007/978-3-319-92285-0_43
Xiao RLaput GZhang YHarrison CMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Deus EM MachinaProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025828(4000-4008)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025828
Rodrigues HJosé RCoelho AMelro AFerreira MCunha JMonteiro MRibeiro C(2014)MobiPag: Integrated Mobile Payment, Ticketing and Couponing Solution Based on NFCSensors10.3390/s14081338914:8(13389-13415)Online publication date: 24-Jul-2014
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Lopez MPedraza JCarbo JMolina J(2014)Ambient Intelligence: Applications and Privacy PoliciesHighlights of Practical Applications of Heterogeneous Multi-Agent Systems. The PAAMS Collection10.1007/978-3-319-07767-3_18(191-201)Online publication date: 2014
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Meschtscherjakov AGschwendtner CTscheligi MSundström PRohs MSchmidt AAshbrook DRukzio E(2013)Co-designing for NFC and ATMsProceedings of the 15th international conference on Human-computer interaction with mobile devices and services10.1145/2493190.2494088(422-427)Online publication date: 27-Aug-2013
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Ceipidor UMedaglia CVolpi VMoroni ASposato SCarboni MCaridi A(2013)NFC technology applied to touristic-cultural field: A case study on an Italian museum2013 5th International Workshop on Near Field Communication (NFC)10.1109/NFC.2013.6482445(1-6)Online publication date: Feb-2013
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Kranz MMöLler AHammerla NDiewald SPlöTz TOlivier PRoalter L(2013)The mobile fitness coachPervasive and Mobile Computing10.1016/j.pmcj.2012.06.0029:2(203-215)Online publication date: 1-Apr-2013
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Exploring Expressive NFC-Based Mobile Phone Interaction with Large Dynamic Displays

Real story interaction: the role of global agency in interactive storytelling

Pre-touch proxemics: moving the design space of touch targets from still graphics towards proxemic behaviors

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