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Advances in understanding knowledge work: an experience report

Published: 22 September 2008 Publication History

Abstract

Extending our ongoing investigation into the communicative practices of knowledge work, we have made recent advances on three different fronts: methodological framing, investigation of work practices and potential support tools, and application development. Each of these advances is considered in this experience report, which concludes with a brief discussion of where such research might most productively advance next.

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  • (2012)Activity streamsProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379109(279-288)Online publication date: 3-Oct-2012
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cover image ACM Conferences
SIGDOC '08: Proceedings of the 26th annual ACM international conference on Design of communication
September 2008
303 pages
ISBN:9781605580838
DOI:10.1145/1456536
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 22 September 2008

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  1. communicative event models
  2. genre ecologies
  3. knowledge work

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Cited By

View all
  • (2012)Big data, situated peopleCommunication Design Quarterly10.1145/2448917.24489231:1(27-30)Online publication date: 1-Sep-2012
  • (2012)Participatory design in the development of a web-based technology for visualizing writing activity as knowledge workProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379119(333-340)Online publication date: 3-Oct-2012
  • (2012)Activity streamsProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379109(279-288)Online publication date: 3-Oct-2012
  • (2009)Enhancing research into usable privacy and securityProceedings of the 27th ACM international conference on Design of communication10.1145/1621995.1622039(221-226)Online publication date: 5-Oct-2009
  • (2009)Practice theory & the foundations of digital document encodingProceedings of the 27th ACM international conference on Design of communication10.1145/1621995.1622037(213-220)Online publication date: 5-Oct-2009

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