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Evaluating the deployment of a mobile technology in a hospital ward

Published: 08 November 2008 Publication History

Abstract

Since health care teams are often distributed across time and location, information sharing is crucial for effective patient care. Studying the use of a mobile information technology in a local hospital ward at two months and eleven months after its deployment identifies both short- and long-term phenomena and reveals a mismatch between the intentions behind the deployed mobile technology and the nurses' current work practices. We contrast the new mobile technology with the paper artifacts that were previously relied upon in nursing work. Finally, in light of these findings, we suggest design directions for future technology to support the nursing shift work.

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    cover image ACM Conferences
    CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work
    November 2008
    752 pages
    ISBN:9781605580074
    DOI:10.1145/1460563
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 08 November 2008

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    Author Tags

    1. computer-on-wheels
    2. information flow
    3. mobile technology
    4. observation
    5. personal notes
    6. shift change

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    • (2024)Reenvisioning Patient Education with Smart Hospital Patient RoomsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36314197:4(1-23)Online publication date: 12-Jan-2024
    • (2024)Hospital Employee Experiences Caring for Patients in Smart Patient RoomsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642201(1-16)Online publication date: 11-May-2024
    • (2024)Human Factors and Design for Supporting Healthcare TeamsHuman Computer Interaction in Healthcare10.1007/978-3-031-69947-4_11(263-289)Online publication date: 14-Nov-2024
    • (2023)It Made Me Feel So Much More at Home Here: Patient Perspectives on Smart Home Technology Deployed at Scale in a Rehabilitation HospitalProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580757(1-15)Online publication date: 19-Apr-2023
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    • (2021)Immersive Cooperative Work Environments (CWE): Designing Human-Building Interaction in Virtual RealityComputer Supported Cooperative Work (CSCW)10.1007/s10606-021-09395-3Online publication date: 16-Mar-2021
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