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Meeting mediator: enhancing group collaborationusing sociometric feedback

Published: 08 November 2008 Publication History

Abstract

We present the Meeting Mediator (MM), a real-time portable system that detects social interactions and provides persuasive feedback to enhance group collaboration. Social interactions is captured using Sociometric badges [17] and are visualized on mobile phones to promote behavioral change. Particularly in distributed collaborations, MM attempts to bridge the gap among the distributed groups by detecting and communicating social signals. In a study on brainstorming and problem solving meetings, MM had a significant effect on overlapping speaking time and interactivity level without distracting the subjects. The Sociometric badges were also able to detect dominant players in the group and measure their influence on other participants. Most interestingly, in groups with one or more dominant people, MM effectively reduced the dynamical difference between co-located and distributed collaboration as well as the behavioral difference between dominant and non-dominant people. Our system encourages change in group dynamics that may lead to higher performance and satisfaction. We envision that MM will be deployed in real-world organizations to improve interactions across various group collaboration contexts.

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cover image ACM Conferences
CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work
November 2008
752 pages
ISBN:9781605580074
DOI:10.1145/1460563
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 08 November 2008

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Author Tags

  1. cscw
  2. dominance
  3. meeting support
  4. social visualization
  5. sociometric sensors

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CSCW08: Computer Supported Cooperative Work
November 8 - 12, 2008
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  • (2024)CommSense: A Wearable Sensing Computational Framework for Evaluating Patient-Clinician InteractionsProceedings of the ACM on Human-Computer Interaction10.1145/36869528:CSCW2(1-31)Online publication date: 8-Nov-2024
  • (2024)"I'll pay half the cost, for the loft" -- From Searching to Agreeing on Group Property RentalsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681908(572-578)Online publication date: 11-Nov-2024
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