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Multiple people and components: considerations for designing multi-user middleware

Published: 14 November 2008 Publication History

Abstract

Despite some signs of success, there is still a long way to go in addressing the growing complexity-management gap in middleware systems. One issue that can create complexity for users is a mismatch between tasks in multi-person environments and the task flows in middleware management tools. We present an example scenario that illustrates the complexity of multi-user task flows. This is followed by a discussion of the implications for the design of IT middleware management tools.

References

[1]
Lentz, J. L., and Bleizeffer, T. M. IT Ecosystems: Evolved Complexity and Unintelligent Design In CHIMIT '07.
[2]
ITIL® -- IT Infrastructure Library. http://www.itil-officialsite.com/home/home.asp

Cited By

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  • (2012)GROUP workshop proposalProceedings of the 2012 ACM International Conference on Supporting Group Work10.1145/2389176.2389238(321-322)Online publication date: 27-Oct-2012
  • (2011)Description and application of core cloud user rolesProceedings of the 5th ACM Symposium on Computer Human Interaction for Management of Information Technology10.1145/2076444.2076446(1-9)Online publication date: 4-Dec-2011
  • (2011)Cloud User Roles: Establishing Standards for Describing Core Tasks of Cloud Creators, Providers, and Consumers2011 IEEE 4th International Conference on Cloud Computing10.1109/CLOUD.2011.89(764-765)Online publication date: Jul-2011

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cover image ACM Conferences
CHiMiT '08: Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
November 2008
82 pages
ISBN:9781605583556
DOI:10.1145/1477973
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 14 November 2008

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Author Tags

  1. middleware
  2. system administration

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CHiMiT08
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Overall Acceptance Rate 15 of 43 submissions, 35%

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Cited By

View all
  • (2012)GROUP workshop proposalProceedings of the 2012 ACM International Conference on Supporting Group Work10.1145/2389176.2389238(321-322)Online publication date: 27-Oct-2012
  • (2011)Description and application of core cloud user rolesProceedings of the 5th ACM Symposium on Computer Human Interaction for Management of Information Technology10.1145/2076444.2076446(1-9)Online publication date: 4-Dec-2011
  • (2011)Cloud User Roles: Establishing Standards for Describing Core Tasks of Cloud Creators, Providers, and Consumers2011 IEEE 4th International Conference on Cloud Computing10.1109/CLOUD.2011.89(764-765)Online publication date: Jul-2011

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