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Intermediated technology interaction in rural contexts

Published: 04 April 2009 Publication History

Abstract

Access to information technology in developing countries is often indirect, involving human intermediaries. A computer kiosk is a typical instance of three-way interaction between user, kiosk operator, and kiosk technology. We describe a pilot experimental study that investigates whether manipulating the social prominence of the intermediary versus the technology affects perceived information characteristics and attitudes toward the interaction. We suggest that a better understanding of such locally specific interaction models is needed to address culturally influenced issues in information technology use throughout the developing world. Ongoing methodological challenges in conducting experimental studies in such contexts are discussed.

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Cited By

View all
  • (2021)Dakter BariProceedings of the ACM on Human-Computer Interaction10.1145/34491185:CSCW1(1-30)Online publication date: 22-Apr-2021
  • (2019)Human and non-human intermediation in rural agricultural marketsJournal of Cultural Economy10.1080/17530350.2018.154491813:4(353-367)Online publication date: 12-Jan-2019
  • (2016)Leveraging Intermediated Interactions to Support Utilization of Persuasive Personal Health InformaticsProceedings of the Eighth International Conference on Information and Communication Technologies and Development10.1145/2909609.2909664(1-11)Online publication date: 3-Jun-2016
  • Show More Cited By

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cover image ACM Conferences
CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
April 2009
2470 pages
ISBN:9781605582474
DOI:10.1145/1520340
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 April 2009

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Author Tags

  1. computer-mediated communication
  2. cultural research methods
  3. disadvantaged communities
  4. indirect technology access
  5. international user studies

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CHI '09
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CHI EA '09 Paper Acceptance Rate 385 of 1,130 submissions, 34%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all
  • (2021)Dakter BariProceedings of the ACM on Human-Computer Interaction10.1145/34491185:CSCW1(1-30)Online publication date: 22-Apr-2021
  • (2019)Human and non-human intermediation in rural agricultural marketsJournal of Cultural Economy10.1080/17530350.2018.154491813:4(353-367)Online publication date: 12-Jan-2019
  • (2016)Leveraging Intermediated Interactions to Support Utilization of Persuasive Personal Health InformaticsProceedings of the Eighth International Conference on Information and Communication Technologies and Development10.1145/2909609.2909664(1-11)Online publication date: 3-Jun-2016
  • (2014)E-government intermediaries and the challenges of access and trustACM Transactions on Computer-Human Interaction10.1145/255998521:2(1-22)Online publication date: 1-Feb-2014
  • (2012)The labor practices of service mediationProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2207676.2208342(1977-1986)Online publication date: 5-May-2012
  • (2011)Designing for emerging rural usersProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1978942.1979152(1433-1436)Online publication date: 7-May-2011
  • (2010)Intermediated technology use in developing communitiesProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1753326.1753718(2583-2592)Online publication date: 10-Apr-2010

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