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Towards new metrics for multitasking behavior

Published: 04 April 2009 Publication History

Abstract

In this paper we propose new metrics to investigate computer-based multitasking behavior. These metrics range from a very lean dichotomous variable to a very rich measure based on switches that combines user, task and technology considerations. We demonstrate how to calculate these measures with an exploratory study based on self-reported user logs. The development of new metrics to research multitasking behavior lays the foundation to incorporate this variable in future studies of human-computer interaction.

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Cited By

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  • (2022)Adaptive Visual Cues for Guiding a Bimanual Unordered Task in Virtual Reality2022 IEEE International Symposium on Mixed and Augmented Reality (ISMAR)10.1109/ISMAR55827.2022.00059(431-440)Online publication date: Oct-2022
  • (2021)Multitasking and interruption handling in control room operator workHuman Factors in the Nuclear Industry10.1016/B978-0-08-102845-2.00007-7(127-149)Online publication date: 2021

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cover image ACM Conferences
CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
April 2009
2470 pages
ISBN:9781605582474
DOI:10.1145/1520340
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 April 2009

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Author Tags

  1. it usage
  2. multitasking
  3. task switching
  4. user behavior

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CHI '09
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CHI EA '09 Paper Acceptance Rate 385 of 1,130 submissions, 34%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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View all
  • (2022)Adaptive Visual Cues for Guiding a Bimanual Unordered Task in Virtual Reality2022 IEEE International Symposium on Mixed and Augmented Reality (ISMAR)10.1109/ISMAR55827.2022.00059(431-440)Online publication date: Oct-2022
  • (2021)Multitasking and interruption handling in control room operator workHuman Factors in the Nuclear Industry10.1016/B978-0-08-102845-2.00007-7(127-149)Online publication date: 2021

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