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Utilizing pathfinder in the design of an intranet website

Published: 04 April 2009 Publication History

Abstract

Usability analyses of the Homepage Categories and Sub-categories at Sandia National Laboratories were undertaken to identify potential improvement opportunities to the current architecture. Through traditional card sorting methods, as well as a novel implementation of Pathfinder analysis, a novel re-structuring and minimal nomenclature changes are suggested for future user testing. Additionally, the study finds Pathfinder analysis a useful addition to traditional usability methods and suggests related methodological research opportunities.

References

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Coyne, K. P. & Schade, A. (2007). Intranet Usability 1. Nielsen Norman Group Usability Week 2007, 1--97.
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Johnson, P. J., Goldsmith, T. E. & Teague, K. W. (1995). Similarity, structure and knowledge: A representational approach to assessment. In P. D. Nichols, S. F. Chipman & R. L. Brennan (Eds). Cognitively Diagnostic Assessment. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
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McDougall, S. J., Curry, M. B. & de Bruijn, O. (2001). The effects of visual information on users' mental models: An evaluation of Pathfinder analysis as a measure of icon usability. International Journal of Cognitive Ergonomics, 5(1), 59--84.
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Nielsen, J. (1994). Card Sorting: How many users to test (Jakob Nielsen's Alertbox). Accessed 5/2/2006. http://www.useit.com/alertbox/20040719.html
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Nielsen, J. (1993). Usability Engineering. AP Professional, Boston.
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Patel, S. C., Drury, C. G. & Shalin, V. L. (1998). Effectiveness of expert semantic knowledge as a navigational aid within hypertext. Behaviour & Information Technology, 17(6), 313--324.
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Schvaneveldt, R. W. (Ed.) (1990). Pathfinder associative networks: Studies in knowledge organization. Westport, CT: Ablex.
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Cited By

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  • (2013)Priming categorization in a card sortProceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I10.1007/978-3-642-39232-0_30(265-272)Online publication date: 21-Jul-2013

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    cover image ACM Conferences
    CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
    April 2009
    2470 pages
    ISBN:9781605582474
    DOI:10.1145/1520340
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 04 April 2009

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    Author Tags

    1. card sorting
    2. human factors
    3. semantic networks
    4. web design/layout

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    • (2013)Priming categorization in a card sortProceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I10.1007/978-3-642-39232-0_30(265-272)Online publication date: 21-Jul-2013

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