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extended-abstract

Visualizing remote voice conversations

Published: 04 April 2009 Publication History

Abstract

Online voice conversations are becoming ever more popular. People have been logging online text conversations, but what about voice conversations? Walter Ong simply states, "written words are residue. Oral tradition has no such residue or deposit" [6]. However, we do not just want to archive conversations, we want to enable users to have some meaning in these "logs". We introduce a project that takes a remote conversation and visualizes it. It does so in a way that takes volume, pitch and content into account. With this information, the visualizations display the data in a meaningful way. Users can use these images in the future to review past conversations whether it is for nostalgia's sake or to recall some piece of information. In this paper, we describe the early design and iteration of system for archiving and creating artifacts from remote audio conversations.

References

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A. Bergstrom and K. Karahalios. Conversation Clock: Visualizing audio patterns in co-located groups. Proc. HICSS 2007, IEEE Computer Society (2007), 78.
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J. Hollan and S. Stornetta. Beyond Being There. Proc. CHI 1992, ACM Press (1992), 119--125.
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K. Karahalios and J. Donath. Telemurals: Linking Remote Spaces with Social Catalysts. Proc. CHI 2004, ACM Press (2004), 615--622.
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D. A. Norman. Emotional Design: Why we love (or hate) everyday things. Basic Books, New York, 2005.
[6]
W. Ong. Orality vs Literacy. Routledge, New York, 2002.
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R. Rodenstein and J. S. Donath. Talking in Circles: Designing a Spatially-Grounded Audio-Conferencing Environment. Proc. CHI 2000, ACM Press (2000), 349.
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A. Singer, D. Hindus, L. Stifelman and S. White. Tangible Progress: Less is More in Somewire Audio Spaces. Proc. CHI 1999, ACM Press (1999), 104--111, 625.
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Skype. http://www.skype.com/
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F. B. Viegas, d. boyd, D. H. Nyugen, J. Potter, and J. Donath. Digital artifacts for remembering and storytelling: PostHistory and social network fragments. Proc. HICSS 2004. IEEE Computer Society (2004).
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F. B. Viegas, S. Golder and J. Donath. Visualizing Email Content: Portraying Relationships from Conversational Histories.

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cover image ACM Conferences
CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
April 2009
2470 pages
ISBN:9781605582474
DOI:10.1145/1520340
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

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Publication History

Published: 04 April 2009

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Author Tags

  1. VoIP
  2. archival
  3. artifacts
  4. content
  5. conversation
  6. pitch
  7. remote audio
  8. skype
  9. social visualization
  10. volume

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CHI '09
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CHI EA '09 Paper Acceptance Rate 385 of 1,130 submissions, 34%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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