research-article

Expectations for user experience in haptic communication with mobile devices

Authors:

Jani Heikkinen,

Kaisa Väänänen-Vainio-MattilaAuthors Info & Claims

MobileHCI '09: Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services

Article No.: 28, Pages 1 - 10

https://doi.org/10.1145/1613858.1613895

Published: 15 September 2009 Publication History

Abstract

The haptic modality -- the sense of touch -- is utilized very limitedly in current human-computer interaction. Especially in mobile communication, the haptic modality could provide a means for richer multimodal and emotional communication between users over distance. Haptic user interface prototypes have been developed but their user experience has not been studied extensively. We conducted seven focus group sessions to study users' expectations for user experience of haptic interaction, specifically focusing on mobile communication. The paper presents the user experience factors that were regarded by potential users as salient in haptic interaction: subjective quality of the haptic stimuli, privacy, intimacy and spontaneity. Also the possibilities, restrictions and suitability of the haptic mobile communication are discussed. Most appropriate use cases for haptic communication were found to be conveying emotions and binary information. As the main conclusion, we present design guidelines for haptic mobile communication that were drawn up based on the findings.

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Cited By

Van Rooyen XHuisman GPlaisier MPont SCiolfi LHogan TDöring TJenkins Tvan Dijk JHuron SLi ZCoyle DSigner B(2024)Shape2Vibe: A Tangible Tool for Vibrotactile Co-Design with People with DeafblindnessProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3635264(1-6)Online publication date: 11-Feb-2024
https://dl.acm.org/doi/10.1145/3623509.3635264
Mishra SRzeszotarski J(2023)Human Expectations and Perceptions of Learning in Machine TeachingProceedings of the 31st ACM Conference on User Modeling, Adaptation and Personalization10.1145/3565472.3595612(13-24)Online publication date: 18-Jun-2023
https://dl.acm.org/doi/10.1145/3565472.3595612
Wei QLi MHu J(2023)Mediated Social Touch With Mobile Devices: A Review of Designs and EvaluationsIEEE Transactions on Haptics10.1109/TOH.2023.332750616:4(785-804)Online publication date: Oct-2023
https://doi.org/10.1109/TOH.2023.3327506
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Index Terms

Expectations for user experience in haptic communication with mobile devices
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction devices
      1. Haptic devices

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Published In

cover image ACM Other conferences

MobileHCI '09: Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services

September 2009

473 pages

ISBN:9781605582818

DOI:10.1145/1613858

Conference Chair:
Reinhard Oppermann
Fraunhofer FIT
,
Program Chairs:
Markus Eisenhauer
Fraunhofer FIT
,
Matthias Jarke
RWTH Aachen + Fraunhofer FIT
,
Volker Wulf
University of Siegen + Fraunhofer FIT

Copyright © 2009 Copyright is held by the author/owner(s).

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 September 2009

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MobileHCI '09

MobileHCI '09: 11th International Conference on Human Computer Interaction with Mobile Devices and Services

September 15 - 18, 2009

Bonn, Germany

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MobileHCI '09 Paper Acceptance Rate 23 of 95 submissions, 24%;

Overall Acceptance Rate 202 of 906 submissions, 22%

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Cited By

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https://dl.acm.org/doi/10.1145/3623509.3635264
Mishra SRzeszotarski J(2023)Human Expectations and Perceptions of Learning in Machine TeachingProceedings of the 31st ACM Conference on User Modeling, Adaptation and Personalization10.1145/3565472.3595612(13-24)Online publication date: 18-Jun-2023
https://dl.acm.org/doi/10.1145/3565472.3595612
Wei QLi MHu J(2023)Mediated Social Touch With Mobile Devices: A Review of Designs and EvaluationsIEEE Transactions on Haptics10.1109/TOH.2023.332750616:4(785-804)Online publication date: Oct-2023
https://doi.org/10.1109/TOH.2023.3327506
Liu QGhodrat SHuisman GJansen K(2023)Shape memory alloy actuators for haptic wearables: A reviewMaterials & Design10.1016/j.matdes.2023.112264233(112264)Online publication date: Sep-2023
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