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The theater-system technique: agile designing and testing of system behavior and interaction, applied to highly automated vehicles

Published: 21 September 2009 Publication History

Abstract

In this paper, the theater-system technique, a method for agile designing and testing of system behavior and interaction concepts is described. The technique is based on the Wizard-of-Oz approach, originally used for emulating automated speech recognition, and is extended towards an interactive, user-centered design technique. The paper describes the design process using the theater-system technique, the technical build-up of the theater-system, and an application of the technique: the design of a haptic-multimodal interaction strategy for highly automated vehicles. The use of the theater-system in the design process is manifold: It is used for the concrete design work of the design team, for the assessment of user expectations as well as for early usability assessments, extending the principles of user-centered design towards a dynamically balanced design.

References

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Schindler, J., and Flemisch, F. 2007. Prospektive Gestaltung von Fahrzeugassistenz: Agile Prototypentwicklung und integriertes Testen am Beispiel des DLR-SmpLab; In Proceedings of the 7. Berliner Werkstatt Mensch-Maschine-Systeme (Berlin, Germany, October 10--12, 2007).
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Norman, D. A. 1988. The Psychology of Everyday Things. New York, Basic Books.
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Flemisch, F. O., Goodrich, K. H., and Conway, S. R. 2005. At the crossroads of manually controlled and automated transport: The H-Metaphor and its first applications (progress update 2005); In Proceedings of the ITS Europe 2005 (Hannover, Germany, June, 1--3, 2005).
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Flemisch, F. O., Kelsch, J., Löper, C., Schieben, A., and Schindler, J. 2008. Automation spectrum, inner/outer compatibility and other potentially useful human factors concepts for assistance and automation. In D. de Waard, F. O. Flemisch, B. Lorenz, H. Oberheid and K. A. Brookhuis (Eds.), Human Factors for Assistance and Automation. Maastricht: Shaker Publishing.
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Schieben, A., Damböck, D., Kelsch, J., Rausch, H., and Flemisch, F. 2008. Haptisches Feedback im Spektrum von Fahrerassistenz und Automation. In Proceedings of 3. Tagung Aktive Sicherheit durch Fahrerassistenz (Garching, Germany, April 7--8, 2008).
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Kelley, J. F. 1984. An iterative design methodology for user-friendly natural language office information applications. ACM Transactions on Office Information Systems, 2:1, pp. 26--41.
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Kiss, M., Schmidt, G., and Babbel, E. 2008. Das Wizard of Oz Fahrzeug: ein Werkzeug für Rapid Prototyping and Usability Testing von zukünftigen Fahrerassistenzsystemen. In Proceedings of 3. Tagung Aktive Sicherheit durch Fahrerassistenz (Garching, Germany, April 7--8, 2008).
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Flemisch, F., Schindler, J., Kelsch, J., Schieben, A., and Damböck, D. 2008. Some Bridging Methods towards a Balanced Design of Human-Machine Systems, Applied to Highly Automated Vehicles; In Proceedings of Applied Ergonomics International Conference (Las Vegas, USA, July 14--17, 2008).
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  1. The theater-system technique: agile designing and testing of system behavior and interaction, applied to highly automated vehicles

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      AutomotiveUI '09: Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
      September 2009
      143 pages
      ISBN:9781605585710
      DOI:10.1145/1620509

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      Association for Computing Machinery

      New York, NY, United States

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      Published: 21 September 2009

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      Author Tags

      1. Wizard-of-Oz technique
      2. balanced design
      3. design process
      4. haptic interaction
      5. highly automated vehicles
      6. theater-system technique
      7. user-centered design

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      • (2024)Only Trust a Hidden Wizard: Investigating the Effects of Wizard Visibility in Automotive Wizard of Oz StudiesProceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3640792.3675738(74-82)Online publication date: 22-Sep-2024
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