skip to main content
10.1145/1738826.1738830acmotherconferencesArticle/Chapter ViewAbstractPublication PagesozchiConference Proceedingsconference-collections
research-article

Performative artefacts: users "speaking through" artefacts in collaborative design

Published: 23 November 2009 Publication History

Abstract

This paper argues for a relational view of collaboration in User-Centered Design activities. It argues that artefacts of different kinds are performative in making both users and designers perform in particular ways. In this way, it treats a case of a "catastrophic" user workshop as a heterogeneous enactment of relations rather than a case of having e.g. conservative or ignorant users.

References

[1]
Austin, J. L. (1990): How to Do Things with Words, Oxford University Press, 1990
[2]
Beyer, H. & Holtzblatt, K. (1998). Contextual Design: Defining Customer-Centered Systems. San Francisco, Morgan Kaufmann
[3]
Buxton, B (2007): Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
[4]
Bødker, S, and Buur, J (2002): The Design Collaboratorium---a Place for Usability Design, ACM Transactions on Computer-Human Interaction, Vol. 9, No. 2, June 2002, Pages 152--169
[5]
Bødker, S. (1998): Understanding representation in design. Human-Computer Interaction 13(2), 1998, pp 107--125
[6]
Bødker, M, Nielsen, Janni (2008): Vision Labs: Seeing UCD as a Relational Practice, in Proceedings of OZCHI 2008, December 8--12, 2008, Cairns, QLD, Australia
[7]
Constantine, L. (2004): Beyond User-Centered Design and User Experience: Designing for User Performance, Cutter IT Journal, 17 (2), February, 2004
[8]
Cooper, A, Reimann, R. Cronin, D (2007): About Face 3: The Essentials of Interaction Design, Wiley 2007
[9]
Franz, C. R. & Robey, D (1984): An investigation of user-led system design: rational and political perspectives, in Communications of the ACM, Volume 27, Issue 12 (December 1984), Special section on management of information systems
[10]
Hoff, J (1999): Towards a Theory of Democracy for the Information Age, Discussion paper available at http://virtualsociety.sbs.ox.ac.uk/nordic/democracyplatform.htm
[11]
Hollway, W., Jefferson, T (2000): Doing Qualitative Research Differently: Free Association, Narrative and the Interview Method, Sage Publications 2000
[12]
Hult, L, Irestig M, Lundberg, J. (2006): Design Perspectives Human-Computer Interaction, Volume 21, Issue 1 March 2006
[13]
Hutchins, E. (1995): Cognition in the Wild, Cambridge, Mass., MIT Press, 1995
[14]
Ihde, D. (2002): Bodies in Technology (Electronic Mediations, 5), University of Minnesota Press 2002
[15]
Latour, B (1999) "A Collective of Humans and Nonhumans." In: Pandora's Hope: Essays on the Reality of Science Studies. Cambridge: Harvard University Press, 1999
[16]
Law, J. (1992): Notes on the Theory of the Actor-Network: Ordering, Strategy and Heterogeneity, in Systems Practice 5: 379--393
[17]
Lim, Y. K., Stolterman, Tenenberg, J. D (2008): The anatomy of prototypes: Prototypes as filters, prototypes as manifestations of design ideasm in ACM Trans. Computer Human Interaction 15(2): (2008)
[18]
Michael, M (2004): On Making Data Social: Heterogeneity in Sociological Practice, in Qualitative Research, Vol. 4, No. 1, 5--23 (2004)
[19]
Norman, D. A. (2005): Human-centered design considered harmful, Interactions 12, 4 (Jul. 2005)
[20]
Orlikowski, W. (2005): Material Works: Exploring the Situated Entanglement of Technological Performativity and Human Agency, in Scandinavian Journal of Information Systems, 2005, 17 (1): 183--186
[21]
Pickering, A (1995): The Mangle of Practice: Time, Agency, and Science, University Of Chicago Press 1995
[22]
Pinch, T. J. and Bijker, W. E (1984): The Social Construction of Facts and Artefacts: Or How the Sociology of Science and the Sociology of Technology Might Benefit Each Other, in Social Studies of Science 14 (1984): 399--441.
[23]
Redstöm, J (2007): Aesthetic Concerns in Pervasive Information Systems, in Giaglis, G. and Kourouthanassis, P. (Eds.) Pervasive Information Systems. M. E. Sharpe, 2007.
[24]
Sellen, K. M., Massimi, M. A., Lottridge, D. M., Truong, K. N., and Bittle, S. A. (2009); The people-prototype problem: understanding the interaction between prototype format and user group. In Proceedings of the 27th international Conference on Human Factors in Computing Systems).
[25]
Snyder, C. (2003): Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces, Morgan Kaufmann Publishers, 2003
[26]
Star SL & Griesemer JR (1989): Institutional Ecology, 'Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39. in Social Studies of Science 19 (4)
[27]
Tétard, F, Patokorpi E, and Kadytė, V.(2005): User-Centred Design of Mobile Services for Tourists, Mobile Information Systems, Volume 158/2005.
[28]
Vaajakallio, Kirsikka (2008): Design Dialogues: Studying co-design activities in an artificial environment Copenhagen working papers on design, 2008, no. 2
[29]
Vaajakallio, K.; Mattelmäki, T. (2007). Collaborative Design Exploration: Envisioning Future Practices with Make Tools. In Proc. Designing Pleasurable Products and Interfaces. 2007
[30]
Verbeek, P. P. (2005): Artifacts and Attachment -- a Postscript Philosophy of Mediation, in Harbers, H. (ed.), Inside the Politics of Technology, Amsterdam University Press 2005
[31]
Verbeek, P. P. and Kockelkoren, P. (1998): The Things that Matter, Design Issues. 14, 3

Cited By

View all
  • (2022)Exploring the Learning Potentials of Augmented Reality Through Speculative DesignDesign, Learning, and Innovation10.1007/978-3-031-06675-7_12(156-163)Online publication date: 24-May-2022
  • (2014)Taking design games seriouslyProceedings of the 13th Participatory Design Conference: Research Papers - Volume 110.1145/2661435.2661447(101-110)Online publication date: 6-Oct-2014
  • (2014)Design Artefacts as Business Decision Prompts: Tackling the Design and Business Values GapHuman-Computer Interaction. Applications and Services10.1007/978-3-319-07227-2_69(721-730)Online publication date: 2014
  • Show More Cited By

Index Terms

  1. Performative artefacts: users "speaking through" artefacts in collaborative design

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
    November 2009
    445 pages
    ISBN:9781605588544
    DOI:10.1145/1738826
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 23 November 2009

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. UCD
    2. artefacts
    3. collaborative
    4. design
    5. heterogeneity
    6. methods
    7. performativity
    8. socio-material
    9. workshop

    Qualifiers

    • Research-article

    Conference

    OZCHI '09

    Acceptance Rates

    OZCHI '09 Paper Acceptance Rate 32 of 60 submissions, 53%;
    Overall Acceptance Rate 362 of 729 submissions, 50%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)10
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 16 Feb 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2022)Exploring the Learning Potentials of Augmented Reality Through Speculative DesignDesign, Learning, and Innovation10.1007/978-3-031-06675-7_12(156-163)Online publication date: 24-May-2022
    • (2014)Taking design games seriouslyProceedings of the 13th Participatory Design Conference: Research Papers - Volume 110.1145/2661435.2661447(101-110)Online publication date: 6-Oct-2014
    • (2014)Design Artefacts as Business Decision Prompts: Tackling the Design and Business Values GapHuman-Computer Interaction. Applications and Services10.1007/978-3-319-07227-2_69(721-730)Online publication date: 2014
    • (2010)Culture and (i)literacy as challenges to scandinavian cooperative designProceedings of the 3rd international conference on Intercultural collaboration10.1145/1841853.1841905(271-274)Online publication date: 19-Aug-2010

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media