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Lenders, borrowers and fellows: personal narrative and social entrepreneurship in online microfinance

Published: 23 November 2009 Publication History

Abstract

Online microfinance promotes and encourages entrepreneurship as well as creating informal relationships between lenders and clients using social networking technologies. While much of the existing literature describes the quantitative success of online microfinance, little attention has been given to the social processes through which this has been achieved. This short discussion will take an interdisciplinary approach, focusing on the role of narrative production in facilitating relationships between online lenders in more affluent countries and client entrepreneurs in developing countries, using experience drawn from initial fieldwork conducted in Cambodia. Better understanding the relationships between online lenders, clients and the intermediaries who document the activities of client entrepreneurs may be useful in the design, modification or implementation of effective technologies to better enable all actors in the delivery of online microfinance services.

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Agre, Philip E., 1997, Computation and Human Experience, Cambridge University Press, Cambridge
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Burley, Diana, 2009, 'Information Technology in Social Entrepreneurship: The Role and the Reality', SIGCAS Computers and Society, Vol. 39. No. 1 June
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Callanan, Michelle and Thomas, Sarah, 2005, "Volunteer Tourism" in Novelli, Marina, (ed.), Niche Tourism: Contemporary Issues, Trends and Cases, Oxford: Elsevier
[4]
Flannery, Matt, 2007, 'Kiva and the Birth of Person-to-Person Microfinance', Innovations, Winter and Spring
[5]
http://fellowsblog.kiva.org/2009/05/21/breaking-up-the-band/#comments
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Hulme, Michael and Wright, Collette, 2006, Internet Based Social Lending: Past, Present and Future, Social Futures Observatory
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Satchell, Christine, 2008, 'Cultural Theory and Real World Design: Dystopian and Utopian Outcomes', Proc. CHI 08, ACM Press, New York
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Sengers, P., McCarty, J. and Dourish, P., 2006, 'Reflective HCI: articulating an agenda for critical practice' in CHI '06 Extended Abstracts on Human Factors in Computing Systems (Montreal, Quebec, Canada, April 22--27, 2006), CHI '06. ACM Press, New York
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Cited By

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  • (2022)How do monetary incentives influence giving? An empirical investigation of matching subsidies on kivaInformation Systems and e-Business Management10.1007/s10257-021-00515-620:2(303-324)Online publication date: 1-Jun-2022
  • (2017)Information Sharing and User Behavior in Internet-enabled Peer-to-peer Lending Systems: An Empirical StudyJournal of Information Technology10.1057/jit.2016.132:2(127-146)Online publication date: 1-Jun-2017
  • (2015)Collaboration and Social Computing in Emerging Financial ServicesProceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing10.1145/2685553.2685562(309-312)Online publication date: 28-Feb-2015

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  1. Lenders, borrowers and fellows: personal narrative and social entrepreneurship in online microfinance

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        cover image ACM Other conferences
        OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
        November 2009
        445 pages
        ISBN:9781605588544
        DOI:10.1145/1738826
        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        Published: 23 November 2009

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        Author Tags

        1. online microfinance
        2. reflective HCI
        3. social entrepreneurship
        4. social networks

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        OZCHI '09

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        OZCHI '09 Paper Acceptance Rate 32 of 60 submissions, 53%;
        Overall Acceptance Rate 362 of 729 submissions, 50%

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        Cited By

        View all
        • (2022)How do monetary incentives influence giving? An empirical investigation of matching subsidies on kivaInformation Systems and e-Business Management10.1007/s10257-021-00515-620:2(303-324)Online publication date: 1-Jun-2022
        • (2017)Information Sharing and User Behavior in Internet-enabled Peer-to-peer Lending Systems: An Empirical StudyJournal of Information Technology10.1057/jit.2016.132:2(127-146)Online publication date: 1-Jun-2017
        • (2015)Collaboration and Social Computing in Emerging Financial ServicesProceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing10.1145/2685553.2685562(309-312)Online publication date: 28-Feb-2015

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