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Passengers in the airport: artefacts and activities

Published: 23 November 2009 Publication History

Abstract

This study addresses the ordinary activities of passengers in airports. Using observational techniques we investigated how passenger activities are mediated by artefacts, in this the bags that people carry. The relationship between passengers and their bags is shown to be complex and contingent on many factors. We report on our early research in the airport and document an emerging taxonomy of passenger activity. The significance of this research is in the contribution made to an understanding of passenger activities which could contribute to the design of future technologies for passenger facilitation and to airport terminal design.

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Popovic, V and Kraal, B. (2009) Passenger Experience in an Airport: An Activity-centred Approach. In: IASDR 2009: Proceedings of the International Association of Societies of Design Research Conference, 18--22 October, 2009, Seoul, Korea. (In Press)
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Takakuwa, S., & Oyama, T. (2003). Modeling people flow: simulation analysis of international-departure passenger flows in an airport terminal. In Proceedings of the 35th conference on Winter simulation: driving innovation (pp. 1627--1634). New Orleans, Louisiana: Winter Simulation Conference. Retrieved May 26, 2009, from http://portal.acm.org/citation.cfm?id=1030818.1031040.
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Cited By

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  • (2021)Analyzing passenger behavior in airport terminals based on activity preferencesJournal of Air Transport Management10.1016/j.jairtraman.2021.10211096(102110)Online publication date: Sep-2021
  • (2021)The World’s First ‘Pop-Up’ Urban Airport: A User-Centred Design Approach to Understand the Customer JourneyHuman Interaction, Emerging Technologies and Future Systems V10.1007/978-3-030-85540-6_61(483-490)Online publication date: 10-Sep-2021
  • (2020)Computational Modeling Framework for the Study of Infectious Disease Spread through Commercial Air-Travel2020 IEEE Aerospace Conference10.1109/AERO47225.2020.9172285(1-10)Online publication date: Mar-2020
  • Show More Cited By

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    cover image ACM Other conferences
    OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
    November 2009
    445 pages
    ISBN:9781605588544
    DOI:10.1145/1738826
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 23 November 2009

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    Author Tags

    1. airport passengers
    2. field work

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    OZCHI '09

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    OZCHI '09 Paper Acceptance Rate 32 of 60 submissions, 53%;
    Overall Acceptance Rate 362 of 729 submissions, 50%

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    Cited By

    View all
    • (2021)Analyzing passenger behavior in airport terminals based on activity preferencesJournal of Air Transport Management10.1016/j.jairtraman.2021.10211096(102110)Online publication date: Sep-2021
    • (2021)The World’s First ‘Pop-Up’ Urban Airport: A User-Centred Design Approach to Understand the Customer JourneyHuman Interaction, Emerging Technologies and Future Systems V10.1007/978-3-030-85540-6_61(483-490)Online publication date: 10-Sep-2021
    • (2020)Computational Modeling Framework for the Study of Infectious Disease Spread through Commercial Air-Travel2020 IEEE Aerospace Conference10.1109/AERO47225.2020.9172285(1-10)Online publication date: Mar-2020
    • (2018)Computational Model for Pedestrian Movement and Infectious Diseases Spread During Air Travel2018 AIAA Modeling and Simulation Technologies Conference10.2514/6.2018-0419Online publication date: 7-Jan-2018
    • (2014)Agent-Based Modelling Simulation Case Study: Assessment of Airport Check-In and Evacuation Process by Considering Group Travel Behaviour of Air PassengersApplied Mechanics and Materials10.4028/www.scientific.net/AMM.568-570.1859568-570(1859-1864)Online publication date: Jun-2014
    • (2014)Impact of Passenger Group Dynamics on an Airport Evacuation Process Using an Agent-Based ModelProceedings of the 2014 International Conference on Computational Science and Computational Intelligence - Volume 0210.1109/CSCI.2014.111(161-167)Online publication date: 10-Mar-2014

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