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Contravision: exploring users' reactions to futuristic technology

Published: 10 April 2010 Publication History

Abstract

How can we best explore the range of users' reactions when developing future technologies that may be controversial, such as personal healthcare systems? Our approach -- ContraVision -- uses futuristic videos, or other narrative forms, that convey either negative or positive aspects of the proposed technology for the same scenarios. We conducted a user study to investigate what range of responses the different versions elicited. Our findings show that the use of two systematically comparable representations of the same technology can elicit a wider spectrum of reactions than a single representation can. We discuss why this is so and the value of obtaining breadth in user feedback for potentially controversial technologies.

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cover image ACM Conferences
CHI '10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
April 2010
2690 pages
ISBN:9781605589299
DOI:10.1145/1753326
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 10 April 2010

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Author Tags

  1. contravision
  2. narrative
  3. personal technology
  4. pervasive healthcare
  5. representation
  6. user studies
  7. video

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  • (2024)Design for Debate: Exploring Public Perceptions of an Emerging Genetics Health Prediction Service ‘Polygenic Risk Score’ Through Design MethodsCompanion Publication of the 2024 ACM Designing Interactive Systems Conference10.1145/3656156.3665137(11-14)Online publication date: 1-Jul-2024
  • (2024)Negotiating Conceptual and Practical Frictions in Making the Capra Short Film: Extending a Research through Design Artifact with VideoProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660739(2866-2881)Online publication date: 1-Jul-2024
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