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Timeline collaboration

Published: 10 April 2010 Publication History

Abstract

This paper explores timelines as a web-based tool for collaboration between citizens and municipal caseworkers. The paper takes its outset in a case study of planning and control of parental leave; a process that may involve surprisingly many actors. As part of the case study, a web-based timeline, CaseLine, was designed. This design crosses the boundaries between leisure and work, in ways that are different from what is often seen in current HCI. The timeline has several roles on these boundaries: It is a shared planning and visualization tool that may be used by parents and caseworkers alone or together, it serves as a contract and a sandbox, as a record and a plan, as inspiration for planning and an authoritative road, as a common information space and a fragmented exchange. Serving all these roles does not happen smoothly, and the paper discusses the challenges of such timeline interaction in, and beyond this case.

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cover image ACM Conferences
CHI '10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
April 2010
2690 pages
ISBN:9781605589299
DOI:10.1145/1753326
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 10 April 2010

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  1. collaboration
  2. social navigation
  3. timeline interaction

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Cited By

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  • (2024)The Working Jobless: Unemployment as WorkProceedings of the ACM on Human-Computer Interaction10.1145/36868948:CSCW2(1-24)Online publication date: 8-Nov-2024
  • (2024)TimeSplines: Sketch-Based Authoring of Flexible and Idiosyncratic TimelinesIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2023.332652030:1(34-44)Online publication date: 1-Jan-2024
  • (2022)Exploring participatory pre-project processes: Making research work in municipality organizationsProceedings of the 34th Australian Conference on Human-Computer Interaction10.1145/3572921.3572934(160-171)Online publication date: 29-Nov-2022
  • (2022)Designing for offline and online social work: Technology-mediated collaborative practices in and between municipalitiesProceedings of the 33rd European Conference on Cognitive Ergonomics10.1145/3552327.3552334(1-7)Online publication date: 4-Oct-2022
  • (2022)Volunteer-based IT Helpdesks as Ambiguous Quasi-Public Services - a Case Study from Two Nordic CountriesNordic Human-Computer Interaction Conference10.1145/3546155.3546660(1-12)Online publication date: 8-Oct-2022
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  • (2017)Untangling the Mess of Technological ArtifactsProceedings of the 8th International Conference on Communities and Technologies10.1145/3083671.3083675(246-255)Online publication date: 26-Jun-2017
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