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Some observations on the "live" collaborative tagging of audio conferences in the enterprise

Published: 10 April 2010 Publication History

Abstract

This paper describes preliminary findings related to a system for "live" collaborative tagging of enterprise meetings taking place on an audio bridge between distributed participants. Participants can apply tags to different points of the interaction as it is ongoing and can see, in near real-time, the "flow" of tags as they are being contributed. Two novel types of tags are proposed: "deep tags" that apply to a portion of the interaction and "instant tags" that apply to an instant of the interaction. Our system is being used by enterprise users and we analyze a corpus of 737 live-tags collected from 16 conversations that took place over several months. We found that the live-tags for audio have slightly different characteristics from Web 2.0 tags: they are longer and confer affordances on the audio like description and summarization. Some observations on the "cognitive cost" of live-tagging are offered.

References

[1]
Golder, S. and Huberman, B. Usage Patterns of Collaborative Tagging Systems. Journal of Information Science, 32 (2). 198--208.
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Kalnikaite, V. and Whittaker, S., Social Summarization: Does Social Feedback Improve Access to Speech Data? in ACM Conference on Computer supported Cooperative Work, (San Diego, CA, 2008).
[3]
Marlow, C., Naaman, M., et al., HT06, tagging paper, taxonomy, Flickr, academic article, to read. in Conference on Hypertext and Hypermedia, (Odense, Denmark, 2006), ACM, New York, NY, USA.
[4]
Moran, T.P., Palen, L., Harrison, S., et al., "I'll Get That Off the Audio": A Case Study of Salvaging Multimedia Meeting Records. in CHI, (Atlanta, GA, 1997).
[5]
Renduchintala, A., Kelkar, S., John, A. and Seligmann, D.D., Designing for Persistent Audio Conversations in the Enterprise. in DUX '07, (Chicago, IL, USA, 2007).
[6]
Seligmann, D.D., John, A. and Kelkar, S., Why Tag Conversations? in International Conference on Collaborative Computing: Networking, Applications and Worksharing, (White Plains, NY, 2007).
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Shirky, C. Here Comes Everybody: The Power of Organizing without Organizations. Penguin Press, 2008.

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  • (2021)CommunityClickProceedings of the ACM on Human-Computer Interaction10.1145/34329124:CSCW3(1-32)Online publication date: 5-Jan-2021
  • (2014)Using annotations in online group chatsProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2556288.2557209(863-866)Online publication date: 26-Apr-2014
  • (2012)Instant annotationProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379088(147-156)Online publication date: 3-Oct-2012
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  1. Some observations on the "live" collaborative tagging of audio conferences in the enterprise

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    cover image ACM Conferences
    CHI '10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2010
    2690 pages
    ISBN:9781605589299
    DOI:10.1145/1753326
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 10 April 2010

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    Author Tags

    1. activity capture
    2. annotation
    3. audio recording
    4. collaborative tagging
    5. multimedia
    6. notetaking

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    View all
    • (2021)CommunityClickProceedings of the ACM on Human-Computer Interaction10.1145/34329124:CSCW3(1-32)Online publication date: 5-Jan-2021
    • (2014)Using annotations in online group chatsProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2556288.2557209(863-866)Online publication date: 26-Apr-2014
    • (2012)Instant annotationProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379088(147-156)Online publication date: 3-Oct-2012
    • (2012)In case you missed itProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145259(339-348)Online publication date: 11-Feb-2012

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