extended-abstract

Exploring mobile technologies for the urban homeless

Author:

Christopher A. Le DantecAuthors Info & Claims

CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems

Pages 2883 - 2886

https://doi.org/10.1145/1753846.1753876

Published: 10 April 2010 Publication History

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Abstract

My research examines the practical and social impact of technology on the urban homeless. To accomplish this, I have conducted interviews with the homeless to understand how technology-from mobile phones to bus passes-affects their lives. I have also conducted ethnographic fieldwork at care providers to understand how technology figures into the provision of care for the homeless. These formative studies have motivated the design of a set of information sharing services that aggregate information available in the community and provide it to the homeless via mobile phones. I will deploy this system to diverse set of homeless individuals to better understand how such technologies fit within the social and economic constraints of the homeless community. I expect my research to result in theoretical contributions and guidelines for designing for uncommon users, like the homeless.

References

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J. Hersberger. Are the economically poor information poor? Does the digital divide affect the homeless and access to information? Canadian Journal of Information & Library Sciences, 27, 3, (2002/2003), 45--63.

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C. A. Le Dantec and W. K. Edwards. Designs on dignity: Perceptions of technology among the homeless. In CHI '08: Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, ACM, New York, NY, USA, (2008). 627--636.

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Le Dantec, C.A. and Edwards, W.K. The view from the trenches: Organization, power, and technology at two nonprofit homeless outreach centers. In CSCW '08: Proceedings of the ACM 2008 conference on Computer supported cooperative work. ACM, New York, NY, USA (2008). 589--598.

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Cited By

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Renaud KColes-Kemp L(2022)Accessible and Inclusive Cyber Security: A Nuanced and Complex ChallengeSN Computer Science10.1007/s42979-022-01239-13:5Online publication date: 22-Jun-2022
https://doi.org/10.1007/s42979-022-01239-1
Humphry JHumphry J(2022)Mobile Lifelines in the Lives of People Who Are HomelessHomelessness and Mobile Communication10.1007/978-981-19-3838-2_2(35-64)Online publication date: 21-Oct-2022
https://doi.org/10.1007/978-981-19-3838-2_2
Lanz PCunningham TNguyen HWhite PBar F(2021)Skid Row Power Now!Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech10.1145/3461564.3461595(121-127)Online publication date: 20-Jun-2021
https://dl.acm.org/doi/10.1145/3461564.3461595
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Index Terms

Exploring mobile technologies for the urban homeless
1. Social and professional topics

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Published In

CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems

April 2010

2219 pages

ISBN:9781605589305

DOI:10.1145/1753846

General Chairs:
Elizabeth Mynatt
Georgia Institute of Technology
,
Don Schoner
Georgia Institute of Technology
,
Program Chairs:
Geraldine Fitzpatrick
Vienna University of Technology
,
Scott Hudson
Carnegie Mellon University
,
Keith Edwards
Georgia Tech
,
Tom Rodden
University of Nottingham

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Association for Computing Machinery

New York, NY, United States

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Published: 10 April 2010

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CHI '10: CHI Conference on Human Factors in Computing Systems

April 10 - 15, 2010

Georgia, Atlanta, USA

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CHI EA '10 Paper Acceptance Rate 350 of 1,346 submissions, 26%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Renaud KColes-Kemp L(2022)Accessible and Inclusive Cyber Security: A Nuanced and Complex ChallengeSN Computer Science10.1007/s42979-022-01239-13:5Online publication date: 22-Jun-2022
https://doi.org/10.1007/s42979-022-01239-1
Humphry JHumphry J(2022)Mobile Lifelines in the Lives of People Who Are HomelessHomelessness and Mobile Communication10.1007/978-981-19-3838-2_2(35-64)Online publication date: 21-Oct-2022
https://doi.org/10.1007/978-981-19-3838-2_2
Lanz PCunningham TNguyen HWhite PBar F(2021)Skid Row Power Now!Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech10.1145/3461564.3461595(121-127)Online publication date: 20-Jun-2021
https://dl.acm.org/doi/10.1145/3461564.3461595
Strohmayer AMarshall MVerma NBopp CMcNaney RVoida AKirk DBidwell NMandryk RHancock MPerry MCox A(2018)Untold StoriesExtended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3170427.3170608(1-8)Online publication date: 20-Apr-2018
https://dl.acm.org/doi/10.1145/3170427.3170608
Kim SMankoff JPaulos EJones MPalanque PSchmidt AGrossman T(2014)Exploring the opportunities of mobile technology use in nonprofit organizationsCHI '14 Extended Abstracts on Human Factors in Computing Systems10.1145/2559206.2581353(1939-1944)Online publication date: 26-Apr-2014
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Tanenbaum TTanenbaum KWakkary RKonstan JChi EHöök K(2012)Steampunk as design fictionProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2207676.2208279(1583-1592)Online publication date: 5-May-2012
https://dl.acm.org/doi/10.1145/2207676.2208279
Ames MGo JKaye JSpasojevic MHinds PTang JWang JBardram JDucheneaut N(2011)Understanding technology choices and values through social classProceedings of the ACM 2011 conference on Computer supported cooperative work10.1145/1958824.1958834(55-64)Online publication date: 19-Mar-2011
https://dl.acm.org/doi/10.1145/1958824.1958834

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Recommendations

Designs on dignity: perceptions of technology among the homeless

Homeless HealthShare: connecting health professionals and the homeless

Curated city: capturing individual city guides through social curation

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