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Trouble-spotting photoshows: capturing everyday HCI experiences

Published: 10 April 2010 Publication History

Abstract

Trouble-spotting is a newly-invented video method for capturing everyday HCI experiences. The method borrows qualities from scenarios and photo elicitation, allowing images and narration to be captured, appropriated, and post-processed into a narrated sequence of photographs, called a photoshow. In a pilot project which focused on four participants' problematic experiences with business processes, participants created four trouble-spotting photoshows, varying in length from 33 seconds to 13:16 minutes, containing useful and actionable firsthand accounts. In this paper, Trouble-spotting is introduced along with insights gained from the pilot project and directions for future work.

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  • (2017)Participant Driven Photo Elicitation for Understanding Activity TrackingProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998214(1350-1361)Online publication date: 25-Feb-2017

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    cover image ACM Conferences
    CHI EA '10: CHI '10 Extended Abstracts on Human Factors in Computing Systems
    April 2010
    2219 pages
    ISBN:9781605589305
    DOI:10.1145/1753846

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    New York, NY, United States

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    Published: 10 April 2010

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    Author Tags

    1. business process improvement
    2. photo elicitation
    3. scenarios
    4. trouble-spotting photoshows

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    • (2017)Participant Driven Photo Elicitation for Understanding Activity TrackingProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998214(1350-1361)Online publication date: 25-Feb-2017

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